La Quinta Inn & Suites Houston Kingwood Medical

Business response:

Thank you for your perfect 10/10 rating! We're delighted you had such a positive experience with us. Your support means a great deal to our team, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back for another outstanding stay! 

Business response:

Thank you so much for your perfect 10/10 rating! We truly appreciate you taking the time to share your experience. We're delighted to know you had such a great stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you back for another exceptional visit in the near future! 

Business response:

Thank you so much for your perfect 10/10 rating! We truly appreciate you taking the time to share your experience. We're delighted to know you had such a great stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you back for another exceptional visit in the near future! 

Business response:

Thank you so much for your perfect 10/10 rating! We truly appreciate you taking the time to share your experience. We're delighted to know you had such a great stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you back for another exceptional visit in the near future! 

Business response:

Thank you so much for your perfect 10/10 rating! We truly appreciate you taking the time to share your experience. We're delighted to know you had such a great stay with us. Your kind feedback means a lot to our team, and we look forward to welcoming you back for another exceptional visit in the near future! 

Business response:

Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not fully meet your expectations. Providing our guests with a comfortable and enjoyable experience is our goal, and we regret that we fell short during your visit. We appreciate your review, as it helps us identify areas where we can improve. We hope you'll consider giving us another opportunity in the future to provide the level of service and hospitality you deserve. 

Business response:

Thank you for taking the time to share your experience! We're so glad our location was a great fit for your long layover and that you found it both convenient to the airport and peaceful. It's wonderful to hear you enjoyed the breakfast selection and that our team made you feel welcome with their friendly and helpful service. We also appreciate your feedback about the pool. We'll be sure to share your comments with our maintenance team so they can ensure it stays at the high standard our guests expect. Thank you for choosing... read more

Business response:

Thank you for sharing your feedback. We are very sorry to hear about the incident involving your truck and the loss of your TV. We understand how upsetting and frustrating that must have been. As the General Manager, this is the first time we are learning about this concern, and we sincerely wish we had been made aware at the time so we could have looked into the matter and provided assistance. We encourage guests to report any issues directly to management so we can address them promptly and take appropriate steps. We appre... read more

Business response:

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. We would like to clarify that our property is located in Kingwood, which is a very nice and well-maintained area. We have not experienced issues with homelessness in the surrounding neighborhood. If you are referring to an individual staying at the hotel who may have been experiencing temporary housing challenges, we understand that situations can vary and we always strive to treat every guest with respect and car... read more