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La Quinta Inn & Suites Houston Kingwood Medical
- Hotels
- Kingwood, TX
About this business
Location details
22790 US-59, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for your 8/10 rating and for choosing to stay with us. We're glad you had a positive experience overall. We are always striving to provide a perfect stay for every guest. If you have a moment, we would love to hear what we could have done differently to make your experience a 10/10. Your feedback helps us identify opportunities to improve and better serve our guests. We appreciate your business and hope to welcome you back again soon!
The location was great it was close to shopping and restaurants. I was very disappointed that since I booked through Expedia I wasn’t reimbursed for leaving early they charged me for the whole trip. It was unfortunate because when I have family come to town it would be convenient to stay there. Also they only clean every third day so our room would only be cleaned one night during four nights stay.
Business response:
Thank you for your feedback. We're glad to hear you enjoyed our convenient location and found it close to shopping and restaurants. We're sorry to hear of your disappointment regarding the early departure charges. Reservations made through third-party booking agencies are subject to the policies and terms agreed to at the time of booking, which can affect refund eligibility. Regarding housekeeping, we would like to clarify that a notice at the front desk explains our housekeeping schedule. While full service is provided on t... read more
Everything was good except My rest room smelled like poop and it didn't go away. The lights went out the last day or morning when I was there. I was a sleep when the lights went out. The TV and lights were on in my room. The hall wall was very dark the emergency hall lights came on every few minutes. Other than that it was great!
Business response:
Thank you for your feedback and for sharing your experience. We're glad to hear that, overall, you had a great stay with us. We apologize for the inconvenience caused by the power outage during your visit. Unfortunately, this was beyond our control, but we understand how disruptive it can be and appreciate your patience. Regarding the restroom odor, we're sorry to hear about this issue. This is the first time we've been made aware of it, and unfortunately, we are unable to address concerns like this unless they are reported ... read more
Great stay with a very clean room.
Business response:
Thank you for your kind review! We're delighted to hear you had a great stay and found your room to be very clean. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and it's always rewarding to receive such positive feedback. We appreciate you choosing to stay with us and look forward to welcoming you back again soon!
Business response:
Thank you so much for your perfect 10/10 rating! We're delighted to hear that you had such a wonderful experience with us. Your kind feedback means a great deal to our team and motivates us to continue providing exceptional service. We truly appreciate your support and look forward to welcoming you back again soon!
Business response:
Thank you so much for your perfect 10/10 rating! We're delighted to hear that you had such a wonderful experience with us. Your kind feedback means a great deal to our team and motivates us to continue providing exceptional service. We truly appreciate your support and look forward to welcoming you back again soon!
Business response:
Thank you so much for your perfect 10/10 rating! We're delighted to hear that you had such a wonderful experience with us. Your kind feedback means a great deal to our team and motivates us to continue providing exceptional service. We truly appreciate your support and look forward to welcoming you back again soon!
Ok place but room had mildew smell.
Business response:
Thank you for your feedback. We're glad you found our property to be an okay place to stay, but we're sorry to hear about the mildew smell in your room. This is not the experience we want our guests to have. We appreciate you bringing this to our attention, as concerns like this help us identify areas that may need additional inspection and maintenance. We hope you'll give us another opportunity to provide you with a more comfortable stay in the future.
Frequently asked questions about La Quinta Inn & Suites Houston Kingwood Medical
How is La Quinta Inn & Suites Houston Kingwood Medical rated?
La Quinta Inn & Suites Houston Kingwood Medical has a 4.1 star rating with 1,777 reviews.
When is La Quinta Inn & Suites Houston Kingwood Medical open?
La Quinta Inn & Suites Houston Kingwood Medical is closed now. It will open at 12:00 p.m.