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La Quinta Inn & Suites Jourdanton
- Hotels
- Jourdanton, TX
About this business
Location details
110 Bmt Dr, Jourdanton, TX, 78026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Man, this was a rough one. Employees were great; rooms were not in great shop. One of the headboards had massive cracks. Beds were not soft. Air conditioner didn’t get cool enough for our crew. Bathroom floorboards looked like someone had closed their dog in and it had tried to chew out, and the standup lamp was wobbly. The halls had a musty smell and were sort of humid. However, there were signs noting that renovations were under way, so maybe some of this is being addressed.
Business response:
Dear Billy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by WyndhamJourdanton - Pleasanton. Your feedback is very important to us, and we are taking the appropriatemeasures to address the issues you've highlighted to prevent future occurrences and improve your stayexperience. Here at La Quinta Inns & Suites, we continuously strive to meet your needs andexpectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to bett... read more
Business response:
Dear Debbie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by WyndhamJourdanton - Pleasanton. Your feedback is very important to us, and we are taking the appropriatemeasures to address the issues you've highlighted to prevent future occurrences and improve your stayexperience. Here at La Quinta Inns & Suites, we continuously strive to meet your needs andexpectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to bet... read more
I would NOT recommend this hotel to anyone staying in Jourdanton/Pleasanton. Pool is completely drained, no first floor working ice maker, lawn mower on the stairwells, no working elevators. DIRTY bedroom and bathrooms. Had to ask for room switch since first room was covered in hairs and bedding has stains. SKIP this hotel and book anywhere BUT this hotel.
Business response:
Dear Desarae,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Jourdanton - Pleasanton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room did not live up to your standards. The hotel is going through extensive renovations. We have priced ourselves accordingly. If there ever is a problem with a room, we grant a room change to resume cu... read more
I travel a great deal for work and this is the first property I have ever come across that has no water available. No water in the fitness center, no water fountain; there wasn’t even water as an option at breakfast. The average high temp during my stay was 104 degrees…be better LaQuinta!!! Your customers deserve better for what you charge.
Business response:
Dear Mark,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by WyndhamJourdanton - Pleasanton. Your feedback is very important to us, and we are taking the appropriatemeasures to address the issues you've highlighted to prevent future occurrences and improve your stayexperience. We do offer an array of beverages in our Sundry Shop, along with breakfast. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share yo... read more
Picture and property do not match. Hot tub did not work. Pool area smells of animal waste. Cheap "cleaning" products used in lobby. Elevator needs repair, no required postings in place. Very slow check in process.
Business response:
Hi Martha, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Jourdanton - Pleasanton. Your feedback is very important to us, and we are taking steps to address the issues you've highlighted to improve your stay experience. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Pool was out of service on a HOT day
Nothing, dark reception area and breakfast area too.
Business response:
Hi Blanca, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Jourdanton - Pleasanton. Your feedback is very important to us, and we are taking steps to address the issues you've highlighted to improve your stay experience. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Business response:
Dear Christian,Your feedback is very important to us and it is our hope that you will give us the opportunity to better serve you in the future.
Frequently asked questions about La Quinta Inn & Suites Jourdanton
How is La Quinta Inn & Suites Jourdanton rated?
La Quinta Inn & Suites Jourdanton has a 4.2 star rating with 670 reviews.
When is La Quinta Inn & Suites Jourdanton open?
La Quinta Inn & Suites Jourdanton is closed now. It will open at 12:00 p.m.