This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
thanks My God taked insurance 50 $ and said will refund when out but still not refund the location near every where you go
Business response:
Thank you for taking the time to share your lovely review with us, Dr. Hoda. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Kucuk Bag Hotel Manager
Fair The hotel did provide basic stuff such as toiletries, sanitary kit etc. For the price you pay, there's very little you get. The rooms were clean and comfortable.
Business response:
We appreciate the feedback, S. We're happy you had a pleasant stay with us and enjoyed our clean and comfortable rooms. However, we're disappointed that your stay with us was less than ideal. We regret that our amenities didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager
Bad The very loud noise in the room coming from the radiators. The radiators were very noisy. Didn't have rest at all.
Business response:
Thank you for sharing your feedback, Mikel. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our temperature control system will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests. Kucuk Bag Hotel M... read more
Disappointing The room was too basic. No fridge. No microwave. Nothing.
Business response:
Thank you for the feedback, Matthew. While it's great you enjoyed your time with us so much, we regret that our services and amenities didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager
Fair There was no microwave or fridge. Those are pretty standard across the US but this hotel didn't have them. Location was great. Right inside Korea town with endless options for food.
Business response:
Thank you for taking the time to share your 5/10 review with us, Rhitabrata. We're glad that you enjoyed our convenient and central location to Korea town! We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback about the available kitchen appliances to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. ... read more
bom muito movimento e barulho do bar no 14o andar encomodou localizacao
Business response:
Agradecemos o tempo que você dedicou para compartilhar seu feedback, Joon. Embora estejamos satisfeitos em saber que você gostou de nossa localização conveniente, é decepcionante saber que você não ficou totalmente satisfeito com nosso isolamento acústico. Temos orgulho de oferecer um serviço excelente e um ambiente confortável para nossos hóspedes o tempo todo, portanto, saiba que suas preocupações serão encaminhadas aos membros apropriados de nossa equipe no futuro. Esperamos que você nos dê outra oportunidade para compart... read more
Fair
We voelden ons bekocht en drie dagen afgescheept met een kamer die niet voldeed aan de eisen die mag stellen voor deze e We betaalden 1000 euro voor vijf nachten en werden bij aankomst weggezet in een lawaaiige kast in plaats van een kamer die we op de foto bij booking zagen. Een kamer misschien geschikt voor een nacht en voor hun lage prijs te verhuren maar niet voor toersiten met grote koffers die er langduriger verblijven. In deze kamer was geen eens ruimte om onze koffers open te laten, die moest je op bed leggen om open... read more
Business response:
We waarderen je feedback, Henk. We zijn ontmoedigd dat uw tijd bij ons niet ideaal was. Het spijt ons dat onze kamergrootte, geluidsisolatie en watertemperatuur niet aan uw verwachtingen voldeden. We zullen zeker de juiste leden van ons team waarschuwen om deze problemen op te lossen. We geven veel om onze gasten en willen de best mogelijke service bieden. Bedankt dat u deze zorgen onder onze aandacht heeft gebracht. We hopen dat je ons nog een kans geeft om je binnenkort te ontvangen, zodat we een positievere ervaring kunne... read more
find somewhere else bed is no comfortable, hairs all over bathtube, a/c was too nosy only location
Business response:
Thank you for sharing your feedback, Erdem. We appreciate your input. It's great that you loved our ideal location. However, we'll be addressing your concerns about the bedding, cleanliness, and air conditioning unit with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience. Kucuk Bag Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,150 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.