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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pasable. El personal poco agradable. La Ubicación y la cama y que tuviera hielo en las plantas.
Business response:
Jesús, apreciamos el tiempo que se tomó para darnos una opinión sincera sobre su reciente estadía. Parece que hubo aspectos que proporcionaron una experiencia agradable, como nuestra conveniente ubicación y nuestra cómoda cama. Entendemos que estos elementos contribuyeron a que su estadía fuera más placentera y estamos comprometidos a mantener estos altos estándares. También nos complace saber que encontró útil la disponibilidad de hielo en cada piso. La comodidad de los huéspedes es de suma importancia y nos complace saber ... read more
Extremely Disappointing The refund policy is pethatic The hotel deducted 50$ as security,which upon check out i asked the receptionist,she said its been refunded,but my bank doesnt shows refund reflect in my statement,i wl never ever would recommend my friends to stay their
Business response:
Thank you for taking the time to share your feedback, Ayub. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you. Kucuk Bag Hotel Manager
Bad
Déçus de la chambre !!! Nous avons eu une chambre au 2e étage, tout le monde ne peut pas être dans les étages supérieures certes mais notre chambre était juste au dessus du hall d’entrée avec une fenêtre minuscule dans un état de saleté qui ne nous permettait même pas de voir à travers. La fenêtre ne s’ouvrait pas !!! Nous avons quand même séjourné à 4 personnes 11 nuits dans cet hôtel et aucune possibilité d’aérer la chambre !!! Le placard minuscule même pas assez large pour nos vêtements. Le quartier assez bruyant et pas d... read more
Business response:
Bonjour Anaïs, Merci d'avoir pris le temps de partager vos commentaires. Nous nous efforçons d'offrir des expériences mémorables et regrettons profondément que votre séjour n'ait pas répondu à vos attentes à certains égards. Nous sommes heureux de prendre connaissance de vos commentaires positifs sur l'emplacement central de notre établissement à Manhattan et la proximité des stations de métro. Notre objectif est de fournir une base pratique à nos clients pour explorer la ville animée. Il est également encourageant d'apprend... read more
Stay was passable but disappointed that my room was not cleaned one day. No dining in the hotel. Location was good
Business response:
Thank you for sharing your review, Adalberto. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our convenient location. We truly value your feedback regarding our available dining options. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town. Have a wonderful day. Kucuk Bag Hotel Manager
Disappointing
We booked 2x1 week here but ended up cancelling the 2nd week and book accommodation at another hotel Broken A/C, no fridge in the room, loud, unstable and slow Wifi, no TV channels. Close to subway and multiple restaurants
Business response:
We appreciate the feedback, Gabor. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Kucuk Bag Hotel Manager
Poor experience but could be worse The room was too dark. Also, there was a slight smell of cigarettes even though the room was considered non-smoking. What is more, the wifi signal to the room was very poor - could only get a hold of a single line by the door. The bed and pillows were comfortable and the room was quite considering the location. However, this meant it was facing the back and it was always dark inside.
Business response:
Yavor, firstly, we truly appreciate your feedback and the time you spent to share your thoughts about your recent stay. It is encouraging to hear that you found the bed and pillows comfortable, and the room quiet, despite the bustling city environment. These are two elements we feel truly impact a guest's restful stay, so it is uplifting to receive confirmation in that regard. Regarding the concern you had related to the room’s light exposure, we understand how natural lighting can significantly shape the atmosphere and gene... read more
Disappointing and wouldn’t stay here again Not very clean & bed was very uncomfortable with minimal linens. Shower didn’t drain and towels were super thin and really rough to touch. The elevators didn’t always work properly, and both they and the hallways were so hot that any time spent waiting in them was uncomfortable. The pictures made it seem nicer than it is, and for the price it certainly should have been better. I don’t prefer the location because of the part of the city it’s in, but I wouldn’t dock for that personall... read more
Business response:
Hello Rachelle, Firstly, we want to extend our sincerest apologies for the unfortunate experience you had at the hotel. We understand that you expected a more gratifying and comfortable stay and we sadly fell short of those expectations. It's unfortunate to hear that the standards of cleanliness may not have been up to par during your visit. Cleanliness is a top priority and our team is usually meticulous about maintaining cleanliness standards. We're sorry this was not your experience. We understand your discomfort regardin... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,150 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.