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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bon rapport qualité prix, gros défaut de bruit pour ma part. L'insonorisation avec l'extérieur et l'aération. Le bruit sourd des gros aérateurs de l'immeuble voisin plongeait la chambre dans un vacarme incessant. le lit est très confortable et grand. Le rooftop est génial.
Business response:
Pierre, Il est bon de savoir que vous avez apprécié le confort et la taille du lit ainsi que le rooftop. Ce sont des aspects sur lesquels nous nous efforçons d'offrir une expérience de qualité. Cependant, nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec l'insonorisation et l'aération de la chambre. Nous prenons les préoccupations concernant le niveau de bruit très au sérieux et nous nous excusons sincèrement pour le désagrément causé par le bruit des équipements de l'immeuble voisin. Nous comprenons... read more
Great location, everything else sucks Rooms are small (as you would expect in NYC). The rooms are not very clean (there are hairs, crumbs on the carpet and even on the sheets from previous guests). The bed mattress is really soft and uncomfortable. On top of all that, the staff is not friendly and not helpful at all. We asked them to keep our luggage for one night while we were going to be away, since we would be coming back to the same hotel afterwards. They said no and were very inflexible. When we came back, we moved to a... read more
Business response:
Inês, thank you for taking the time to share your experience. It is regrettable to hear that your stay did not meet your expectations, and we extend our sincerest apologies for the various inconveniences you faced. Firstly, while it is good to know that you appreciated the prime location of the property, it is disheartening that the room size and cleanliness were not up to par. The team is committed to providing a comfortable and spotless environment for all guests, and it is evident that this was not the case in your situat... read more
Disappointing Everything else The location
Business response:
Thank you for sharing your feedback, Steven. We're glad to hear you enjoyed our prime location. We truly value your feedback and we'll address your concerns with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town. Kucuk Bag Hotel Manager
Location is good, WiFi is good but the hotel is quite old. The hotel is quite old. The location and WiFi was good.
Business response:
We appreciate the time you’ve taken to share your feedback, Dania. Although we’re delighted to hear that you enjoyed our prime location and great internet access, it’s disappointing to hear that you weren't completely satisfied with our accommodations. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more pos... read more
Fair
Nem ajánlom A szobában nem lehet kinyitni az ablakot. Tiszta pára és fülledtség az egész szoba. A fürdőszoba penészes. Az elhelyezkedés
Business response:
Köszönjük, hogy megosztotta velünk visszajelzését, Adrienn. Bár nagyra értékeljük, hogy tetszett a helyünk, sajnáljuk, hogy a velünk való tapasztalataik nem voltak tökéletesek, és hogy szállodánk állapota nem felelt meg az elvárásainak. Biztosak lehetünk abban, hogy ez nem az a szabvány, amelyre törekszünk, ezért megosztottuk aggodalmait csapatunk megfelelő tagjaival, hogy javíthassunk a továbbiakban. Reméljük, hogy lesz még alkalmunk vendégül látni Önt, így a vendégeink által megszokott pozitívabb élményben lesz részünk. Ku... read more
Fair Front desk understaffed: one time no one there for 20 minutes evening Liked its central location and easy access to many subways.
Business response:
Edite, thank you for taking the time to share your experience. We appreciate your feedback as it helps us identify the areas we can improve. It's wonderful to know that you appreciated our central location and the easy access to many subway lines available, making it convenient for our guests to explore the city. On the other hand, we regret that you encountered concerns with our front desk team. We understand how frustrating it must have been to wait for assistance, especially for an extended period. Rest assured, we will a... read more
Disappointing
staff with severe bad attitudes dull very old and damp noisy air conditioner just generally a dump location only
Business response:
We appreciate you taking the time to share your concerns with us, Gordon. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed ... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,150 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.