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La Quinta Inn & Suites Manhattan

4.2

About this business

La Quinta Inn Manhattan, formerly the Best Western Manhattan, is located on a stretch known as Koreatown. The neighborhood is filled with popular Korean restaurants and shops including a Korean restaurant next door that provides 24-hour room service for the hotel. But perhaps the best part about staying at the La Quinta Manhattan is that Macy's and the Empire State Building are just a few blocks away. So, once at this hotel, you will not have a minute to spare! 

Location details

17 W 32nd St, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.210,989 reviews
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Aaron's profile image
2 years ago

Gone downhill No luggage storage or breakfast options since COVID. Waiting for the elevators was painful, and was quicker to take the stairs, even when staying on the 9th floor Good location 

Business response:

Thank you for taking the time to share your feedback, Aaron. We're happy you enjoyed our location. However, we're disappointed your time with us was less than ideal and that you had such challenges with our current services, amenities, and elevator efficiency. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager 

Fabienne's profile image
2 years ago

super séjour cet hôtel est parfait pour moi. très bien situé et les lits sont super confortables. il n'y avait pas de petits déjeuner, apparemment en raison de la covid 19 

Business response:

Merci d'avoir pris le temps de partager votre avis avec nous, Fabienne. Nous sommes heureux d'apprendre que vous avez vécu une si belle expérience avec nous. Nous nous soucions de la satisfaction de nos clients, nous apprécions donc que vous nous fassiez savoir ce que nous pouvons faire pour rendre votre séjour parfait. Nous nous assurerons de communiquer vos commentaires à notre équipe. Nous sommes impatients de partager une expérience encore plus agréable avec vous bientôt. Merci encore! Kucuk Bag Hotel Manager 

Ricardo's profile image
2 years ago

bom custo-benefício Na nossa opinião, a cama é muito mole e o ar condicionado muito barulhento. Elevadores são muito demorados. Não há café da manhã. Ficamos em um quarto no hall dos elevadores. Sugerimos não ficar nessa área pois há muito barulho. O hotel é super bem localizado, próximo à estação de metrô, à Herald Square, Macys, H&M, Zara, etc. É uma região de muito comércio. A rua do hotel é bem feia e movimentada, porém não sentimos insegurança (teve dias que chegamos no hotel de madrugada). Não há frigobar nem microonda... read more

Business response:

Obrigado por compartilhar sua avaliação de 8/10 conosco, Ricardo. Estamos muito felizes em saber que você teve uma experiência tão agradável conosco. Preocupamo-nos com o conforto e satisfação dos nossos hóspedes, por isso agradecemos que nos informe o que podemos fazer para tornar a sua estadia perfeita. Certificaremos de comunicar seus comentários aos membros apropriados de nossa equipe para que possamos melhorar no futuro. Estamos ansiosos para compartilhar uma experiência mais agradável com você em breve. Obrigado mais u... read more

Siqi's profile image
2 years ago

Very Good 

Xili's profile image
2 years ago

Very Good 

Anda's profile image
2 years ago

Die perfekte Lage, um New York zu erkundigen. Die Zimmergröße Die absolut günstige Lage, unweit von vielen Attraktionen. 

Business response:

Vielen Dank, dass Sie sich die Zeit genommen haben, dieses Feedback zu übermitteln, Anda. Wir arbeiten immer so hart wie wir können, um unseren Gästen den besten Aufenthalt zu bieten. Wir bedauern, von Ihren Erfahrungen zu hören. Wir werden alle Ihre Bedenken mit unserem Team teilen. Wir hoffen, dass Sie bald wieder bei uns übernachten möchten. Wir würden gerne Ihre Meinung über uns verbessern. Kucuk Bag Hotel Manager 

Debbi's profile image
2 years ago

Very Good no place to store luggage location 

Business response:

Thanks for the review, Debbi! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day! Kucuk Bag Hotel Manager 

Nilce's profile image
2 years ago

A longa espera pelo check in. Tive que esperar 5 horas para fazer o check in. Meu marido e eu esperamos no lounge com as malas. Não tem mais storage room para deixarmos as bagagens e podermos sair pela cidade. Melinda estava na recepção e foi irredutível com o horário. Na mudança de turno, um senhor nos deu a chave do pequeno quarto. Foi a terceira vez que fiquei nesse hotel. Gosto da localização que é perfeita. Camareiras educadas e prestativas. 

Business response:

Obrigado por compartilhar seu feedback, Nilce. Lamentamos que você tenha enfrentado esses desafios durante o check-in. Entendemos a importância de um check-in tranquilo e lamentamos não poder atender às suas necessidades. É importante para nós que todos os nossos hóspedes se sintam valorizados, por isso teremos a certeza de abordar suas preocupações com nossa equipe no futuro. Esperamos ter a oportunidade de demonstrar o serviço de alto nível que somos capazes de compartilhar com nossos hóspedes. Kucuk Bag Hotel Manager 

Cathy's profile image
2 years ago

Overall it’s was a nice stay. The noise early am from garbage and delivery trucks . They need to invest in sound proof windows for the front side. You can’t rest. We was in the seventh floor. Cleanliness 

Business response:

Thanks for the nice rating, Cathy! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our clean accommodations. Regarding your concerns with our sound insulation, we will bring those to the attention of our team as we continue to improve for the future. We'd love to share a more positive experience with you next time. Kucuk Bag Hotel Manager 

Frequently asked questions about La Quinta Inn & Suites Manhattan

How is La Quinta Inn & Suites Manhattan rated?

La Quinta Inn & Suites Manhattan has a 4.2 star rating with 10,989 reviews. 

When is La Quinta Inn & Suites Manhattan open?

La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.