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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Room was small, but not unexpected. Great location
Business response:
Thank you for taking the time to share this great review, Jan! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our prime location. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our room size with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! Kucuk Bag Hotel Manager
Location, Location and Location! I have to say the cleaning wasn’t the best. Lots of other people’s hair in the bathroom when we arrived and the carpet was sketchy, but the linen was immaculate. So, overall not so bad. Lastly, no refrigerator in the room and no access to vending machine or food in the hotel. Ice Maker only works in one floor. Very comfortable beds, very conveniently located and the staff was extremely friendly. Rooftop bar located with a clear view of Empire State Building was a nice surprise! Great stay wit... read more
Business response:
Thank you for taking the time to share your great review with us, Caroline. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Kucuk Bag Hotel Manager
Very Good la doccia…purtroppo fuoriusciva l’acqua dappertutto! posizione,pulizia,staff,accoglienza
Business response:
Grazie per aver dedicato del tempo per condividere la tua recensione con noi, Consy. Siamo lieti di sapere che hai avuto un'esperienza così fantastica con noi. Teniamo molto alla soddisfazione dei nostri ospiti, quindi ti ringraziamo per averci fatto sapere cosa possiamo fare per rendere il tuo soggiorno perfetto. Faremo in modo di comunicare il tuo feedback al nostro team. Non vediamo l'ora di condividere presto con voi un'esperienza ancora più piacevole. Grazie ancora! Kucuk Bag Hotel Manager
À proximité de tout mais l'hôtel dans sa globalité laisse à désirer Peut mieux faire au niveau de l'accueil, la réception, les renseignements Le couchage est mauvais et le décor de la chambre laisse à désirer. On ne peut pas ouvrir les fenêtres du tout. Les vitres sont très sales. Heureusement que le linge de lit et les serviettes sont propres car l'entretien et l'équipement de l'hôtel sont très médiocres À proximité de tout des principaux centres d'intérêts
Business response:
Nous apprécions vos commentaires, Régine. Nous sommes heureux que vous ayez apprécié notre emplacement, mais nous sommes déçus que votre séjour chez nous n'ait pas été idéal. Nous regrettons que notre service et nos hébergements n'aient pas répondu à vos normes. Nous répondrons à vos préoccupations avec notre équipe à l'avenir. Nous espérons que vous séjournerez à nouveau parmi nous afin que nous puissions partager une expérience plus positive avec vous. Kucuk Bag Hotel Manager
Good
Buon compromesso tra zona e qualità camera Moquette che noi non apprezziamo e mobili/materasso non di qualità. Posizione top. Consigliatissima. Personale disponibilissimo.
Business response:
Grazie per la recensione, TravelwithCD! Siamo lieti che tu abbia avuto un'ottima esperienza con noi! Siamo delusi di vedere alcune delle tue preoccupazioni e ne faremo sapere al nostro team. Lavoriamo sempre molto duramente per garantire a tutti i nostri ospiti un soggiorno piacevole. Non vediamo l'ora di ospitarti di nuovo per un'esperienza ancora migliore. Kucuk Bag Hotel Manager
Exceptional
seulement l’emplacement qui est bien les chambres ne sont pas propres, trop ancien et trop bruyant. l’emplacement
Business response:
Merci d'avoir pris le temps de partager vos commentaires, Mageetharan. C'est super que vous ayez passé un agréable séjour chez nous. Nous sommes heureux que vous ayez apprécié notre emplacement privilégié. Cependant, nous sommes déçus que votre temps avec nous n'ait pas été idéal et que vous ayez eu de tels problèmes avec la propreté de votre chambre ainsi que les nuisances sonores que vous avez subies. Nous nous soucions de la satisfaction de nos clients, nous nous assurerons donc de répondre à vos préoccupations avec notre... read more
Convenient but don’t expect great service staff didn’t respond to email inquiries I sent through this app, including when I reposted seeing a gigantic dead roach in the gym or asked for an hour early check in. The concierge promised flatt rate Taxi that ended up costing $125 to the airport instead of the agreed upon $110. clean, convenient
Business response:
We appreciate your feedback, Harald. We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit, so feel free to contact us directly at kucuk.bag@rebelhotelco.com for further assistance. We'd look forwar... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 14,592 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.