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La Quinta Inn & Suites Manhattan

3.9

About this business

Location details

17 W 32nd St, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.914,498 reviews
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Christine's profile image
Christine 
3 years ago

prima hotel voor downtown NY, weinig extra service of aardigheid Onaardig personeel. Kamers tegenover de lift: storend belletje hoorbaar telkens als de lift op een volgende verdieping aankomt lekkere bedden; locatie 

Business response:

We waarderen de feedback, Christine. Het is jammer dat uw tijd bij ons niet ideaal was. We streven ernaar om kwaliteitsservice en gemak te bieden aan al onze gasten. We zijn blij dat je genoten hebt van onze locatie en knusse bedden, ondanks de problemen die je had met onze service en geluidsisolatie. We streven ernaar om de best mogelijke ervaring te bieden en uw feedback zal helpen. Dank je. We hopen je snel weer te zien, zodat we een positievere ervaring met je kunnen delen. Kucuk Bag Hotel Manager 

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Philipp 
3 years ago

Wonderful 

Caroline's profile image
Caroline 
3 years ago

Great 3 star hotel. Elevators didn’t work one morning and there was no hot water that evening, but they didn’t cause much inconvenience. Room was very clean, bed was super comfy and the staff were really friendly. The hotel was exactly as advertised… a 3 star hotel that was a little dated however, it met our needs perfectly. Great little rooftop bar next to the Empire State Building. We would stay here again. 

Business response:

Thank you for taking the time to share your 8/10 review with us, Caroline. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again! Kucuk Bag Hotel Manager 

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Karen 
3 years ago

was okay no fridge, ac stopped working on last day location is great, bed is comfortable. 

Business response:

We appreciate the feedback, Karen. We're happy you had a nice time with us and enjoyed our convenient location and comfortable bedding. However, we're disappointed that your stay with us was less than perfect. That said, we'll be sure to address your concerns regarding the room temperature control system and the lack of a fridge in your room with our management and engineering teams so we may improve for the future. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager 

Mustapha's profile image
Mustapha 
3 years ago

Good les équipements peu nombreux l’emplacement 

Business response:

Nous apprécions que vous ayez pris le temps de partager vos commentaires, Mustapha. Nous sommes ravis que vous ayez passé un agréable séjour chez nous malgré que nos services n'aient pas dépassé vos attentes. Nous avons répondu à vos préoccupations avec les membres appropriés de notre équipe afin que nous puissions nous améliorer à l'avenir. Nous espérons vous accueillir à nouveau bientôt afin de pouvoir partager une expérience plus positive à laquelle nos clients sont habitués. Kucuk Bag Hotel Manager 

Andrew's profile image
Andrew 
3 years ago

Very Good 

Stefanie's profile image
Stefanie 
3 years ago

Very Good 

Warren's profile image
Warren 
3 years ago

Adequate Shower water was not hot - barely warm. Central location 

Business response:

Thank you for sharing your review, Warren. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our location. We truly value your feedback regarding our water heating system. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town. Kucuk Bag Hotel Manager 

Or's profile image
Or 
3 years ago

for my staying it was just enough and the team there was wonderful including the central location. however for the price old facilities, and the room looked like it. you can half hear other rooms which isn’t comfortable. the AC was very loud in my room and not all the lights worked. the shower wasn’t working that well, sink is tiny, water pressure in the toilets is low. elevators are very slow as well. the only way to get water was the basement floor. great location, although sometimes at nights can be busy (and not in a goo... read more

Business response:

Thank you for sharing your feedback. We're glad to hear you enjoyed our location and interacting with our team. We truly value your feedback and we'll address your concerns with our facilities, sound insulation, elevator efficiency, temperature control system, and room accommodations with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town. Thank you for taking the time to share. Kucuk Bag Hotel Manager 

Frequently asked questions about La Quinta Inn & Suites Manhattan

How is La Quinta Inn & Suites Manhattan rated?

La Quinta Inn & Suites Manhattan has a 3.9 star rating with 14,498 reviews. 

When is La Quinta Inn & Suites Manhattan open?

La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.