La Quinta Inn & Suites Manhattan

Business response:

We appreciate the feedback, Laurence. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Kucuk Bag Hotel Manager 

Business response:

Thanks for the review, Cristina! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day! Kucuk Bag Hotel Manager 

Business response:

Gracias por compartir tu opinión, Peña. Apreciamos su entrada. Es genial que te haya encantado nuestra ubicación y nuestro equipo. Sin embargo, abordaremos sus inquietudes sobre las áreas comunes con los miembros correspondientes de nuestro equipo. Esperamos tenerlo de vuelta pronto para una experiencia aún más positiva. Kucuk Bag Hotel Manager 

Business response:

Nous apprécions vos commentaires, Emmanuelle. Nous sommes heureux que vous ayez apprécié notre emplacement, mais nous sommes déçus que votre séjour chez nous n'ait pas été idéal. Nous regrettons que notre isolation phonique n'ait pas répondu à vos normes. Nous répondrons à vos préoccupations avec notre équipe à l'avenir. Nous espérons que vous séjournerez à nouveau parmi nous afin que nous puissions partager une expérience plus positive avec vous. Kucuk Bag Hotel Manager 

Business response:

Obrigado pela ótima avaliação, Valéria! Estamos sempre trabalhando duro para oferecer experiências de alta qualidade para todos os nossos hóspedes. Agradecemos que tenha gostado da nossa localização central, mas ficamos desapontados em saber que poderíamos ter feito mais por você. Compartilharemos seus comentários com nossa equipe daqui para frente. Estamos ansiosos para compartilhar uma experiência ainda melhor com você em breve! Tenha um lindo dia! Kucuk Bag Hotel Manager 

Business response:

Thank you for taking the time to share your feedback, It's great you had a pleasant stay with us. We're happy you enjoyed our great location. However, we're disappointed your time with us was less than ideal and that you had such challenges with our seat options. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager 

Business response:

Thank you for this lovely review, Sergej! We're thrilled to know you had such a wonderful experience at The Hotel at Fifth Avenue. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you! Kucuk Bag Hotel Manager 

Business response:

Nous apprécions les commentaires, Jean. Bien que nous soyons heureux que vous ayez apprécié notre emplacement, il est regrettable que nos services actuels n'aient pas répondu à vos attentes. Nous regrettons vos défis et les inconvénients, nous répondrons donc à vos préoccupations avec notre équipe à l'avenir. Nous espérons que vous nous donnerez bientôt une autre occasion de partager une expérience plus positive avec vous. Kucuk Bag Hotel Manager 

Business response:

Thank you for the feedback, Trudy. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience. Kucuk Bag Hotel Manager