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La Quinta Inn & Suites Miami Airport East
- Hospitality
- Miami, FL
About this business
Location details
3501 NW 42nd Ave, Miami, FL, 33142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not recommended to anyone ever!!! The GM state’s she would open a report since Monday and send me an email with all the info and the CEOs info and I have yet to receive not even a phone call. My husband and I stayed in this location unfortunately last week and somehow while they “assure security” my husbands work van was broken into and over $1200.00 worth of de walk construction machines and our belongings were stolen. All I was told was to make a police report and wait to be contacted but they made it clear they were not l... read more
Business response:
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par and for the bad experience you have incurred. Rest assured we are doing everything in are part to help you in this matter and to ensure nothing like this will happen again.
Stayed for night the room never got cleaned, sheets never changed and no new towels
Our room was not properly cleaned before check in and the room had mold which I am allergic to Unclean room N/A
Business response:
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.
Bad
Ran down with roaches 🪳 Everything Absolutely nothing the place is disgu🤢🤮
Business response:
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.
Fair
Rooms were not clean smelled badly of urine Bad urine smell, rooms unclean. Close to airport. Front receptions was very friendly however we had 2 rooms and both had rancid urine smells throughout both. We’ve stayed at pet friendly hotels before but they were always clean, well kept, and never smelled as bad as this place. Floors were sticky in the bathroom. Checked in at 530pm and checked out at 730pm because the rooms were gross and the smells was incredibly pungent. Do not recommend this property and will most likely never... read more
Business response:
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
Poor The hallway smelled very strongly like marijuana. Multiple customers keys wouldn’t work for their rooms. The area wasn’t the best.
Business response:
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
Horrible especially that the fire alarm went off and everyone was in the parking lot. Better towels and the beds need to be replaced. They’re worn out. The lady at the front desk was super pleasant and a wonderful employee
Business response:
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Airport East, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.
Frequently asked questions about La Quinta Inn & Suites Miami Airport East
How is La Quinta Inn & Suites Miami Airport East rated?
La Quinta Inn & Suites Miami Airport East has a 3.3 star rating with 15,646 reviews.
When is La Quinta Inn & Suites Miami Airport East open?
La Quinta Inn & Suites Miami Airport East is closed now. It will open tomorrow at 12:00 p.m.