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La Quinta Inn & Suites Pasadena North
- Hospitality
- Pasadena, TX
About this business
Location details
2205 Pasadena Fwy, Pasadena, TX, 77506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decepcionante No servía el elevador ni el Internet y no funcionaba la llave del lavado del baño además no funcionaba el Netflix ni el cable, no había café y el desayuno estuvo mal Me gustó la ubicación
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort
Bad
No sports channle Not enough channel line up Staff
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort
Poor cleanliness of lobby and ice room and hallways, no shower in my room. Ac was broken tv had no apps no way of downloading apps
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort.
Disappointing El elevador no funcionaba. Me tocó en el tercer piso Una de las habitaciones estaba sucia De la otra habitación en aire acondicionado no funcionaba tiraba agua. Pedi un cambio de cuarto y nos tocó dormir todos juntos y aún así me cobraron 2 cuartos. La señora que preparó el desayuno fue muy amable y servicial, a pesar de que dijo que ella era de la limpieza.
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. The motel is reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept the sincere apologies for any inconvenience or discomfort.
Bad
Fair
Unclean, unsafe, unorganized, and staff pretty much forced us to stay because they wouldn’t refund me. -Unclean -No working elevator and available rooms ONLY on 3rd floor -Ice/water machine not working -Room was unclean and very torn up -Tools and paint cans all down the halls and community areas -Pool was dirty and green -Very loud environment -Phone kept ringing at 10:00pm but there was no way to answer it or turn it off (the cord was broken) -Staff said they would still charge me a 1 night stay, even if I didn’t want to s... read more
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The team is sorry to learn your experience did not meet expectations. We are reviewing procedures and addressing the points raised to prevent recurrence. Please accept our sincerest apologies for any inconvenience or discomfort.
Horrific! My room had no faucet in the bathroom. It was missing. Just had holes behind the sink instead of faucet. The elevator was broken and my room was on the 2nd floor. Ice machine was broken. Pool was green with algae and out of service. Carpet was filthy. Bathtub had hairs all over….it had not been cleaned. TV remote was missing so I couldn’t even watch TV. I WANT A FULL REFUND. IT WAS THAT BAD!
Business response:
La Quinta values guest feedback and is committed to providing a comfortable and enjoyable stay. The staff is sorry to learn the experience did not meet expectations. We are reviewing procedures and addressing the points raised with the team to prevent recurrence. Please accept our most sincere apologies for any inconvenience or discomfort.
Frequently asked questions about La Quinta Inn & Suites Pasadena North
How is La Quinta Inn & Suites Pasadena North rated?
La Quinta Inn & Suites Pasadena North has a 3.7 star rating with 1,456 reviews.
When is La Quinta Inn & Suites Pasadena North open?
La Quinta Inn & Suites Pasadena North is closed now. It will open at 12:00 p.m.