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La Quinta Inn & Suites Rockwall
- Hotels
- Rockwall, TX
About this business
Location details
689 I-30 Frontage Rd, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was the worst stay I have ever had with a hotel for a get away before traveling out of town I didn't like where I called before making reservations and asked is the pool open and I was told it was and once I arrived there was a sign on the window stating it was not open due to the hot tub not working. After arriving to the room checking in going to the room cleaning and making sure everything was working I cleaned the jacuzzi tub out and closing the stopper to fill the tub so I can relax I cut the water on and let it run ... read more
Business response:
Dear Ms. Shaniqua, Thank you for taking the time to provide us with our feedback. I'm so sorry to hear that you had such experience during your stay with us. I would like to offer you my apologies for the inconveniences and misunderstandings that occurred during your stay with us. The pool was and has been functional, the sign on the door was only informing that the hot tub in the pool area was out of order. In essence that was the only portion that was not functional at the time. When you came to inform the front desk clerk... read more
I booked room here because I was suppose to bring my lil shihtzu but changed my mind. I should have switched rooms it wa Dog smell, big barking dog next door to us the whole weekend barking we didn’t get any good rest!
Fair
Fair
Fair
Fair Bed.
Disappointing The bed was rock hard and the pillows were absolutely flat. The shower worked but it still ran from the faucet when trying to use the shower. The shower curtain did NOT keep the water in the shower and soaked the floor. The ac never got below 67, no matter how low you set it. It was clean.
Fair I didn't stay there a client did N/a
Disappointing
Frequently asked questions about La Quinta Inn & Suites Rockwall
How is La Quinta Inn & Suites Rockwall rated?
La Quinta Inn & Suites Rockwall has a 4.4 star rating with 2,709 reviews.
When is La Quinta Inn & Suites Rockwall open?
La Quinta Inn & Suites Rockwall is closed now. It will open tomorrow at 12:00 p.m.