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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Fair Clerk at front desk was not friendly or accommodating. Hallways needed vacuuming, rooms were old and in need of repair. Couldn't shower lomg or you would run out of hot water. 2 pillows per bed thst were flat.
Business response:
We apologize you did not enjoy your stay. We will use your comments to improve our services.
Get what you pay for Front desk attendant was around the corner on her phone when we arrived for check in. Still no continental breakfast. Room is missing some amenities that we are used to such as charging ports. Not enough pillows. Bed was acceptable. No towel hooks near shower. Room is showing its age, poor caulking, older AC units. Wifi wouldn't work half the time. Decent value. Tv has been updated with some of the newest technology.
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to apologize that we were unable to meet that expectation.
will not be returning. too many things to mention. fruit and a muffin is not breakfast, hotel is old and room was cleaned poorly.
Business response:
We apologize you did not enjoy your stay, we will work on our room cleanliness and we hope to bring back more breakfast offerings next year.
Poor They did laundry until 5am so that's all we heard all night long and dogs barking across the hall. The pool was cold and dirty. The shower was nice.
Business response:
Sorry you did not have a great nights sleep, thank you for alerting us
Location is convenient, but won’t spend money to stay here again. Staff wasn’t friendly, room was run down and not as clean I remember from previous stay. Check out was 12pm, cleaning lady knocked twice before 10:30am to ask If we were leaving. Grab n go was fine. But should have been cleaner.
Business response:
Thank you for the candid feedback. We will work on these issues in order to improve.
Mala actitud del personal Desde la persona de recepción hasta la señora que pone el servicio de desayuno con la peor actitud
Business response:
Thank you for the candid feedback. We will look into this.
Disappointing El aire tenía un ruido brutal y para completar no enfriaba bien Lo serca que queda del aeropuerto
Business response:
Thank you for taking the time to share your experience. We will take a look at the a/c.
So noisy There was a constant loud noise like some kind of machinery or pump or something that was just so annoying. It. never. stopped. They told me there was shuttle service to and from the airport. Until it was time for me to use it. Then there wasn’t . They advertised a grab and go breakfast. There wasn’t. They said coffee service was from 6-10. But if it ran out at 9? Oh well. Too bad, so sad. Close to the airport and mall.
Business response:
Thank you for your feedback, I apologize you did enjoy your stay. We will use your comments to improve our services in the future.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,085 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.