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La Quinta Inn & Suites Seguin
- Hospitality
- Seguin, TX
About this business
Location details
1501 Hwy 46 North, Seguin, TX, 78155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The room for a 2 bed was a little too small. And room was hot most of the time even with ac on. Nice and well mannered employees.
Business response:
Thank you for staying with us and your feed back, sorry for the ac not cooling enough.
It was ok as far as location but i deserved better The carpet floor was wet in the hotel room and the water never got hot The location was fine
Business response:
Thank you for your feedback and for staying with us. Our apologies
Bad Bad Customer Service Clean
Business response:
Please see the @
See above See above On 7/20/24 I started attempting to change the check out date to 7/25/24. Emailed , phoned and texted both LaQuinta and booking.com. I was informed by LaQ staff to contact booking.com. I was informed be booking.com to contact LaQ. I was unsuccessful in multiple attempts to discus, plead, clarify my request in a timely manner to either LaQ or booking.com. So the morning of 7/25 we decided to take our time checking out since it seemed we’d have to pay the extra day anyway. At 12 an irritated, hostile LaQ emp... read more
Business response:
Thank you for staying wit us and for the feed back. In behalf of our Hotel we did get with your choice of booking. Please check your cancelation policy and I do reassure you that the room was not rented to someone else. My apologies
If there hadn't been a disaster in Texas - we would have left. The exercise room didn't exist. The pool has a green film on the pool concrete bottom and the water is cloudy. The lounge chairs had broken slats and couldn't be used. There were silverfish in the room towels. The interior paint jobs were poorly done. There were communication problems with the front desk staff.
Business response:
Thank you for staying at this location and for your feed back. My apologies that your stay did not go well.
Bad
Overpriced and under pleased There was no internet access. The room was horrible and next to loud noise. . Couldn't get an hour extra for late check out although I checked in later. Staff was cold and lacked hospitality. Rate was outrageously high especially to not have internet access and access to more towels. Never again will I choose la Quinta. Nothing
Business response:
Thank you for staying at this location and for your feed back. Our apologies your stay did not go well.
Fair
Fair Could not drink a beer while I was relaxing in the swimming pool Location was good
Business response:
Thank you for staying at this location, my apologies that the pool area there's no drinking beer.
Frequently asked questions about La Quinta Inn & Suites Seguin
How is La Quinta Inn & Suites Seguin rated?
La Quinta Inn & Suites Seguin has a 3.8 star rating with 2,080 reviews.
When is La Quinta Inn & Suites Seguin open?
La Quinta Inn & Suites Seguin is closed now. It will open at 12:00 p.m.