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La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I would give it a C- Mattress, pillows
Business response:
Charles, Thank you for letting us know about your most recent stay. I am sorry that you didn't find our pillows or mattress to be comfy. I will check the room you stayed in to see if there was anything wrong with the bed. For your next visit please contact me and I will be happy to personally inspect your room to ensure that everything is perfect. Thank you, Jim
Viaje por Stamford ct No tenía refrigerador y microwave El servicio la ubicación
Business response:
Carlos, Thank you for taking the time to share your thoughts. We strive to give the best customer service to every guest. I am happy to know that your experience was a good one. For your next stay you can reserve a room with a fridge as the majority of our rooms do have them. If you have any questions please feel free to contact us. Thank you, Jim
Disappointing
Over all stay was fair Front desk staff grumpy. House keeper has high body odor The frig and microwave in the room was poorly place in front of a table (not the right space) The pool
Business response:
Margaret, Thank you for taking the time to let us know about your stay. I am pleased to know that you enjoyed our indoor pool. Thank you for taking the time to share your thoughts. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Again thank you for your feedback and I look forward to having your stay with us again soon. Thank you, Jim
Very bad never go back again The room we had was dirty the bed sheets were filthy dirty and the bathtub was dirty and the elevator had bugs crawling on the walls and I was on the elevator wit the cleaning lady and she just shook her head and the other room.they gave us the key wouldn't work in the door bad experience
Business response:
Steve, I am sorry to hear that you stay with us was anything less than perfect. . We pride ourselves on cleanliness and attention to detail. I have shared your comments with our housekeeping staff for immediate attention. Kindly contact me on your next visit, and I will personally ensure that your room is immaculate. Thank you, Jim
Very Poor
Fair Apparently a number of clothing items were taken from our luggage when we were away from the room. We were not aware of the losses until we unpacked at our next location
Business response:
Jerome, This is a substantial claim. I would invite you to contact us to discuss this matter as this is not something that occurs at our hotel. We do hold onto items that are left behind by our guests so if something was found in the room we would have it. We look forward to assisting you. Thank you, Jim
Okay
Very Poor I was charged for dates that I did not even book how is that possible
Business response:
Hi Rhonda, we are happy we were able to assist you in this matter. As we discussed, booking.com confirmed the arrival dates on 3 of your 6 reservations were changed to the incorrect arrival date resulting in a guaranteed reservation charge. We have since corrected this. In the future please double check your third party bookings for the correct itinerary as guaranteed bookings are non refundable. Kindly,
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,599 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open tomorrow at 12:00 p.m.