La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Alva, Thank you for taking the time to share your feedback. We are sorry that your breakfast experience did not fully meet your expectations. Your feedback is important to us and we are committed to addressing them to improve our services. We hope you will consider giving us another chance to provide you with a more enjoyable and positive experience. Sincerely, Hotel Management 

Business response:

Dear Mirle Crista, Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed the comfort of the bed, and we appreciate you recognizing our team’s responsiveness in addressing the noise from the exhaust fan. At the same time, I sincerely apologize for the disappointments you experienced, including the noise disturbance, the limited pillows, and the issues you encountered at breakfast. Cold eggs and a non-functioning juice machine are not the standard we aim to deliver, and we regret t... read more

Business response:

Dear Dalton, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. With appreciation, Hotel Management 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your overall convenience during your stay. Here at La Quinta Sawgrass Mills, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management