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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aside from these issues, our stay was quite comfortable. However, upon our arrival, we noticed that the bathroom floor had not been swept and mopped adequately. Additionally, the carpet could have been vacuumed more thoroughly, particularly along the edges next to the wall. “La Quinta offers a convenient, central location near shopping, the Cleveland Clinic, and local gas stations. The property is affordable, and ideal for both short and extended stays." The complimentary breakfast was excellent, the property was well-mainta... read more
Business response:
Dear Alison, Thank you for sharing your experience with us. We are truly sorry to hear that the cleanliness of your bathroom floor and carpet did not meet expectations upon your arrival. This is not the level of detail or care we strive to deliver, and your comments have been shared with our housekeeping team to ensure a more thorough inspection process—especially in areas such as floor edges and high-touch surfaces. We appreciate you bringing this to our attention, as feedback like yours helps us improve. We hope to have th... read more
Exceptional
Good It smells musty in the room Location and service
Business response:
Dear Pedro, Thank you for sharing your feedback with us. We are glad to hear that you were pleased with our location and service, as our team works hard to create a welcoming experience for our guests. However, I sincerely apologize for the musty smell in your room. A fresh, clean environment is essential for a comfortable stay, and we regret that this fell short of your expectations. Our housekeeping and maintenance teams have been notified so we can address the issue promptly. We are also in the process of making improveme... read more
Exceptional Pool wasn't cleaned
Business response:
Dear Green, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management
It’s was worth it for the money . The cleaning services , they cleaned my room and never changed the sheets . I loved the How close it was to sawgrass
Business response:
Dear Karina, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location near Sawgrass Mills and felt your stay was a good value. Being close to the mall is a feature many of our guests appreciate, and we’re glad it enhanced your visit. However, I sincerely apologize for the housekeeping oversight regarding your sheets. Fresh linens should always be part of our service when a room is cleaned, and I regret that this expectation was not met. Your comment has been shared with our... read more
Very Good falta algo mas como tocino, hambeguesa debería de haber mas variedad de desayuno
Business response:
Dear Alva, Thank you for taking the time to share your feedback. We are sorry that your breakfast experience did not fully meet your expectations. Your feedback is important to us and we are committed to addressing them to improve our services. We hope you will consider giving us another chance to provide you with a more enjoyable and positive experience. Sincerely, Hotel Management
Buen lugar para estar cerca del mall y comprar, pero pueden mejorar el desayuno El desayuno muy pobre, no había fruta Esta cercano al sawgrass mall, yo fui de compras y está a 4 km, muy bueno eso
Business response:
Dear Mirle Crista, Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed the comfort of the bed, and we appreciate you recognizing our team’s responsiveness in addressing the noise from the exhaust fan. At the same time, I sincerely apologize for the disappointments you experienced, including the noise disturbance, the limited pillows, and the issues you encountered at breakfast. Cold eggs and a non-functioning juice machine are not the standard we aim to deliver, and we regret t... read more
Exceptional
Good
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,023 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open tomorrow at 9:00 a.m.