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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Good En el desayuno hubiera necesitado tener algo glutten free, el resto muy bueno
Business response:
Dear Cecilia, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management
Exceptional lo huevos de desayuno no saben a huevo
Business response:
Dear Jacqueline, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. Sincerely, Hotel Management
Good value and close location A little outdated and worn. Took a while to check in. We had booked the room for 4 people, but were only given 2 towels. When I went to get more in the morning it took me 20 minutes to get the front desk person to come out and acknowledge me. Once she came out to desk she got the towels within 10 more minutes from housekeeping closet Close to the Amerent Arena where we went to concert
Business response:
Dear Jon, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our convenient location, but we sincerely apologize for the challenges you experienced during check-in and when requesting additional towels. This is not the level of service or responsiveness we strive to provide, and we understand how frustrating that delay must have been. Please know that your comments have been shared with our front desk and housekeeping teams to ensure better communication and faster guest assistance ... read more
Hailey was friendly and kind. The rugs in the hallway floors were FILTHY & SMELLY to get to the rooms!! The rooms also need attention and cleaning and LOTS of upgrades!!! I wanted to go in the pool, however it was dirty. Ran out of waffles quickly. Breakfast was ok
Business response:
Dear Mcdonald, Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you encountered during your stay, including the condition of the hallways, rooms, and pool, as well as the limited breakfast options. This is not the experience we want for our guests, and we sincerely apologize for the disappointment and inconvenience caused. Please know that your comments have been shared with our teams for immediate attention. We also want to assure you that hotel-wide improvements are currently ... read more
Buena ubicación, pero deben cambiar las alfombras La limpieza de las alfombras y la humedad en los pasillos y la habitación. La ubicación
Business response:
Thank you for taking the time to share your feedback with us. We’re pleased to know you appreciated our convenient location, and we truly value your honest comments about the condition of our carpets. We completely understand how important a clean and refreshed environment is to our guests, and we apologize that this aspect of your stay did not meet expectations. Please be assured that your feedback has been taken seriously. We are currently in the process of implementing hotel-wide improvements designed to enhance both the ... read more
lokality is perfect Staff Lokality
Business response:
Dear Pavol, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We sincerely apologize for not meeting your expectations. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experi... read more
Other than the Wi-Fi issue, I would definitely stay here again. The Wi-Fi was very spotty and kept going out. I could not make a phone call inside the building. It was a great place for the price. The staff were great.
Business response:
Dear Patrcia, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your appreciation to our staff during your stay. We take great pride in our team and we will make sure to pass along your kind words. We sincerely apologize for the inconvenience caused by the spotty Wi-Fi connection and the difficulty with phone reception inside the building. Reliable connectivity is very important to our guests, and we’re actively working to improv... read more
Very Good El mobiliario es viejo y desgastado, fuera de la habitación todo luce sucio. Las alfombras de los pasillos deberían ser removidas, están sucias, manchadas y dan una apariencia fea a todo el lugar. El elevador necesita urgente una limpieza profunda. Es la segunda vez que nos hospedamos aquí. Es un hotel que por buen precio brinda un desayuno básico, habitaciones cómodas y sumamente tranquilo. La cama tenía sábanas perfectamente limpias. El desayuno es muy básico: tostadas, bagels, cereal y waffles, huevos, jaleas, m... read more
Business response:
Dear Martha, Thank you for choosing to stay with us again and for taking the time to share such detailed feedback. We’re glad to hear that you found your room comfortable, the bed and bathroom clean, and that you enjoyed a quiet and restful stay. We also appreciate your comments on our breakfast offerings and in-room amenities. At the same time, we sincerely apologize for the worn furniture and cleanliness concerns you noticed in the hallways and elevator. Your feedback is extremely valuable. Please know that we are taking y... read more
We enjoyed our stay. It's a little outdated. Great for events at the amerant.
Business response:
Dear Eckler, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay and found our location convenient. We truly appreciate your kind words. We also value your honest comment regarding the hotel being a bit outdated. Please know that updates and improvements are currently underway to enhance the overall look and comfort of our property for our valued guests. We hope to welcome you back soon so you can experience the positive changes firsthand. Sincerely, Hotel Management
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,931 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.