La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Lorenzana, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit! With appreciation, Hotel Management 

Business response:

Dear Jaime, Thank you for sharing your experience with us. We’re pleased to know you enjoyed our convenient location and the comfort of our rooms. At the same time, we appreciate your honest feedback regarding the lack of variety in our breakfast and the cleaning schedule. Please know that your comments have been shared with our team as we continue to evaluate ways to improve our services. We are also working on hotel improvements aimed at enhancing both the quality of our accommodations and the overall guest experience. We ... read more

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We sincerely apologize for not meeting your expectations. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincer... read more

Business response:

Dear Natalia, Thank you for your kind review! We’re delighted to hear you enjoyed your spacious room, the breakfast offerings, and our convenient location near the service station and avenue. It’s wonderful to know our team, especially the breakfast attendant, made such a positive impression on your stay. We truly appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Dear Lauren, Thank you for sharing your feedback! We’re glad to hear you enjoyed our convenient and safe location near the concert venue, and that you found your stay both affordable and comfortable. We’re happy we could provide a budget-friendly option that met your needs, and we look forward to welcoming you back for future events. With appreciation, Hotel Management 

Business response:

Dear Jheisson, Thank you for your feedback. We’re glad you took the time to share your experience and are sorry to hear that breakfast felt average. We are always looking for ways to improve the quality and variety of our offerings, and your comments will help us as we continue to make enhancements. We are also working on broader hotel improvements to elevate the overall guest experience, including our dining options. We hope you’ll notice a difference on your next visit. Sincerely, Hotel Management 

Business response:

Dear Holger, Thank you for taking the time to share your experience with us. We’re glad you enjoyed our convenient location near the mall. At the same time, we apologize for the disturbance caused by the air conditioning unit in your room. A comfortable and restful stay is important to us, and we’re sorry this affected your visit. Our maintenance team has been informed, and we are also working on hotel improvements to enhance the overall comfort and quality of our rooms. We hope to have the opportunity to welcome you back fo... read more