La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Dalton, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. With appreciation, Hotel Management 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your overall convenience during your stay. Here at La Quinta Sawgrass Mills, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management 

Business response:

Dear Nettie, Thank you for sharing your feedback. We’re glad you found the bed comfortable, but we’re sorry to hear about the strong scent and damp carpet. That’s not the impression we want to leave. Your comments have been shared with our housekeeping team to address the fragrance levels and ensure proper carpet drying. We also appreciate your note about breakfast and will review how we can make it more satisfying. We hope you’ll consider giving us another opportunity to provide a fresher and more enjoyable stay. Sincerely,... read more