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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel accesible y barato El baño era pequeño y sucio. La cama demasiado suave y hundida El personal muy amable. Céntrico y accesible
Business response:
Dear Zully, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly and our location convenient. However, we sincerely apologize for the condition of your bathroom and the discomfort you experienced with the bed. This is not the level of quality we aim to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate review and correction. Additionally, we are in the process of making hotel improvements to enhance both the comfort and ov... read more
Excelente relación calidad y precio El desayuno tiene poca variedad. Siempre es el mismo. La ubicación es muy buena. Recomiendo alquilar vehículo para trasladarse comodamente.
Business response:
Thank you for sharing your feedback and for recognizing the value and convenience of our location. We’re glad to know you had a pleasant stay and appreciate your helpful suggestion about transportation. We also appreciate your comments regarding breakfast variety. Please know that we are reviewing our menu and working on adding more options to provide a better experience for our guests. We hope to have the pleasure of welcoming you back soon to enjoy the improvements we’re making throughout the hotel. Warm regards, Hotel Man... read more
Exceptional
Good Everything was fine. Spanish front desk clerk at checking was exceptional
Business response:
Dear Sands, Thank you for sharing your feedback! We’re delighted to hear that you had a pleasant stay and that our Spanish-speaking front desk clerk made such a positive impression. We take great pride in our team’s commitment to providing friendly and attentive service to all our guests. We truly appreciate your kind words and look forward to welcoming you back again soon! With appreciation, Hotel Management
Very Good Que hice un depósito de 50 dólares y no me fue devuelto.
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience regarding your deposit refund. This is certainly not the experience we want for our guests. Please contact our front desk team directly so we can promptly review your stay details and ensure your refund is processed as soon as possible. We appreciate your patience and understanding, and we’re committed to resolving this matter quickly. Sincerely, Hotel Management
A short stay, ideal of on a budget and like a quiet comfortable location Just needs new carpets in the hallways but that’s it It’s in a good location for getting out and about. The room, while a little dated, was clean, the bed was very comfortable
Business response:
Dear Clare, Thank you for your kind feedback. We’re glad you enjoyed our convenient location and comfortable rooms. We appreciate your comment about the hallway carpets—renovations and updates are currently underway to enhance the overall look and feel of the hotel. We hope to welcome you back soon to experience the improvements firsthand! Sincerely, Hotel Management
Personal amable. cumple con expectativas, según el precio, Muy buena ubicación. las llaves de las habitaciones se desconfiguran a cada rato No hay variedad ni surtido, todos los días lo mismo
Business response:
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the limited breakfast variety and with your room keys becoming frequently deactivated. We understand how frustrating these issues can be, and we appreciate you bringing them to our attention. Please know that we are currently working on improving our breakfast selection to offer more variety and a better experience for our guests. Additionally, our team is reviewing the key card concerns to ensure t... read more
Aside from these issues, our stay was quite comfortable. However, upon our arrival, we noticed that the bathroom floor had not been swept and mopped adequately. Additionally, the carpet could have been vacuumed more thoroughly, particularly along the edges next to the wall. “La Quinta offers a convenient, central location near shopping, the Cleveland Clinic, and local gas stations. The property is affordable, and ideal for both short and extended stays." The complimentary breakfast was excellent, the property was well-mainta... read more
Business response:
Dear Alison, Thank you for sharing your experience with us. We are truly sorry to hear that the cleanliness of your bathroom floor and carpet did not meet expectations upon your arrival. This is not the level of detail or care we strive to deliver, and your comments have been shared with our housekeeping team to ensure a more thorough inspection process—especially in areas such as floor edges and high-touch surfaces. We appreciate you bringing this to our attention, as feedback like yours helps us improve. We hope to have th... read more
Exceptional
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,018 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open on Monday at 9:00 a.m.