La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Javier, Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear that our location worked well for your needs and contributed to a positive experience. We’re sorry to learn that our breakfast didn’t meet your expectations. Providing a satisfying start to the day is important to us, and your input helps us identify areas for improvement. We are actively exploring ways to enhance our breakfast selection to better meet the preferences of all our guests. Your feedback is truly valuabl... read more

Business response:

Dear Maria, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. It is always a pleasure to receive positive feedback. As a Wyndham Rewards Member, your feedback is truly valued. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Sawgrass Mills, we goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. Thank you again for sharing your experi... read more

Business response:

Dear Grecia, Thank you for choosing to stay with us and for sharing your experience! We’re glad to hear that you enjoyed our location, parking, and friendly service from both our front desk team and housekeeping. I’ll be sure to pass along your kind words to the young man at the front desk – I know he’ll appreciate the shoutout! We appreciate your feedback about the rugs and breakfast. It’s helpful to know where we can improve, and we’ll take your suggestions into account as we plan future updates. It sounds like you had a b... read more

Business response:

Dear Bernanrdo, Thank you for your kind words and for choosing to stay with us again! We’re thrilled to hear that our location, friendly staff, and value for money made your visit enjoyable. It’s always a pleasure to welcome returning guests like you. We appreciate your constructive feedback about the rooms and will keep it in mind as we continue working to improve our guest experience. Knowing that you plan to stay with us a third time truly means the world to us! We look forward to welcoming you back soon. If there’s anyth... read more

Business response:

Dear Andres, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your appreciation with our hotel staff especially to Gladys. We take great pride in our team and we will make sure to pass along your kind words. Here at La Quinta Sawgrass Mills, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Manage... read more

Business response:

Dear Raverta, Thank you for your kind words about our staff! We’re delighted to hear they made a positive impression during your stay. We appreciate your feedback about the breakfast options and understand the importance of having healthy choices. Your suggestion for more fruit and nutritious items has been noted, and we’ll review how we can enhance our offerings to better meet our guests’ needs. We hope to welcome you back soon and provide an improved breakfast experience! Sincerely, Hotel Manager 

Business response:

Dear Luis Miguel, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sinc... read more