La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Renata, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive rating and we are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a Wyndham Rewards Member. Here at La Quinta Sawgrass Mills , we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management 

Business response:

Dear Sergio, Thank you for sharing your feedback with us. We're happy to hear you found good value in your stay and appreciated our convenient location near Sawgrass. We also appreciate your comments regarding breakfast, and we'll certainly keep them in mind as we look for ways to enhance our guests’ experience. We hope to welcome you back again soon! Sincerely, Hotel Management 

Business response:

Dear John, Thank you so much for your kind review! We’re thrilled to hear that you had a comfortable stay with us and that you found our location to be convenient, especially with Sawgrass Mills shopping outlets just a short distance away. We’re also glad that you enjoyed the free parking and found our complimentary breakfast to be suitable for your needs. Our team strives to provide a welcoming and relaxed environment for our guests, and it’s wonderful to hear that our efforts helped make your stay enjoyable. We truly appre... read more

Business response:

Dear Edgar, Thank you for your feedback. We’re happy to hear that our staff was friendly and made a positive impression during your stay. However, we sincerely apologize for the cleanliness of the room, specifically regarding the carpets. We take cleanliness seriously, and it’s disappointing to learn that we did not meet your expectations in this regard. Please be assured that we are addressing this issue to ensure it is rectified for future guests. We truly appreciate you bringing this to our attention and hope to have the ... read more

Business response:

Dear Rosa, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit! With appreciation, Hotel Management 

Business response:

Dear Carolina, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the room and our convenient location. However, we sincerely apologize that the breakfast did not meet your expectations. Your comments are important to us and will help us improve the experience for future guests. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay. Sincerely, Hotel Management