La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Tomas, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your appreciation to our staff during your stay. We take great pride in our team and we will make sure to pass along your kind words. And we equally appreciate your comments about our facilities. Rest assured that improvements are underway to enhance the overall experience for our loyal guests. We after all aim to uphold the highest standards and exceed everyone's expe... read more

Business response:

Dear Luis, Thank you for sharing your feedback. We’re glad to hear you enjoyed most aspects of your stay. We appreciate your comment about the breakfast variety. We understand how important it is to have different options during your stay, and we are reviewing our menu to introduce more variety for our guests. We look forward to welcoming you back and providing an even better experience next time. Warm regards, Hotel Management 

Business response:

Dear Polly, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. It is always a pleasure to receive positive feedback. We’re delighted to hear that you enjoyed our breakfast and that our staff made your stay pleasant with their friendly and helpful service. Thank you again for sharing your experience, and we look forward to welcoming you back for another great experience. With appreciation, Hotel Management 

Business response:

Dear Roccio, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We’re glad to hear you enjoyed the comfort of our beds. However, we sincerely apologize for not meeting your expectations. We aim to provide a comfortable and pleasant stay for all guests visiting the area. We also appreciate your input as we continue making improvements to enhance the overall guest experience. We hope you had a memorable stay with us and we look forward to welcoming you again soon. Sincerely, Hotel Manag... read more

Business response:

Dear Aldo, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit! With appreciation, Hotel Management 

Business response:

Dear Acosta, Thank you for your feedback. We’re glad our location met your needs and appreciate you pointing that out. We apologize that the breakfast did not meet your expectations. Your comments will be shared with our team as we look at ways to improve the variety and quality of our offerings. We value your input and hope to welcome you back for a more satisfying stay in the future. Sincerely, Hotel Management 

Business response:

Dear Elcio, Thank you for your feedback. We’re pleased to hear you enjoyed our convenient location near the mall and the service provided by our staff. We appreciate your honest comments regarding the condition of the property. We understand that parts of the hotel are dated and have a musty odor, and we are actively planning renovations to refresh the rooms, reception area, and overall guest experience. Your feedback helps us prioritize these improvements, and we hope you’ll consider visiting us again to see the changes onc... read more