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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pesimo El deterioro de las habitaciones y no corresponde con calidad precio La ubicación
Business response:
Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We sincerely apologize for not meeting your expectations. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincer... read more
Fair
Fair
Noche desvelo El olor a humedad y por consecuencia falta de confort que me generó estar allí. Hacia 15 años que no tenía un ataque de asma, pero fue inevitable que no me diera uno dada la humedad y olor desagradable de la habitación La amabilidad del personal
Business response:
Thank you for sharing your experience with us. We are truly sorry to hear about the discomfort you felt during your stay and the issues with dampness and odor in your room. No guest should experience that level of discomfort, and we sincerely apologize for the impact it had on your rest and well-being. We’re grateful, however, for your kind words about our friendly staff. Your feedback has been shared with our housekeeping and maintenance teams so immediate attention can be given to humidity control and room freshness. We al... read more
Carpetes velhos, úmidos, exalando um mau cheiro. Café da manhã decepcionante Carpetes velhos e bastantes desgastados. Dentro do quarto o carpete estava meio molhado, exalando um cheiro forte. Quarto com aparência antiga. Só não saímos em busca de outro hotel porque já estava tarde da noite. Pela manhã, o café estava uma negação, sem frutas, queijos, ovos, presuntos, etc. O hotel tem potencial para melhorar: é retirar os carpetes, colocar um piso claro, ajustar detalhes, e oferecer um café da manhã com alguma fruta e frios, m... read more
Business response:
Thank you for taking the time to share such detailed feedback. We sincerely apologize for the discomfort you experienced, particularly with the condition and odor of the carpet, the dated appearance of the room, and the limited breakfast options. Your experience does not reflect the standards we strive to provide, and we are truly sorry for the inconvenience this caused during your stay. We also appreciate your thoughtful suggestions regarding flooring and breakfast improvements. Feedback like yours is extremely valuable as ... read more
Está a muy buen precio y buena ubicación. Pero es feo y viejo Está muy viejo, muy feo, huele mal, las camas y las sábanas no huelen bien. El lobby y la recepción es horrible, huele mal, todo es muy viejo. El lugar donde es el desayuno es horrible. Lo único bueno es la ubicación
Fair
No recomendado Desayuno terrible, solo carbohidratos. Limpieza fatal
Business response:
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations, particularly regarding breakfast and cleanliness. This is not the level of quality we aim to deliver, and we sincerely apologize for the disappointment. Please know that we’ve shared your comments with our housekeeping and breakfast teams to make the necessary improvements. Additionally, our hotel is currently undergoing upgrades to enhance both the overall appearance and the quality of our guest experience. We truly... read more
Not recommended Never experienced the room with air conditioning blower machine inside the room with huge noisy location is okay
Business response:
We’re sorry to hear that the air conditioning noise impacted your comfort. Your feedback is important, and we’ll be reviewing the unit in that room to ensure it’s functioning properly and quietly for future guests. Thank you for bringing this to our attention. Sincerely, Hotel Management
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,508 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.