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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
bueno aceptable si no buscas desayuno el desayuno casi que sola pan y huevo mucho que desear por lo menos otra proteina la atencion del personal muy buena ubicacion deseada
Business response:
Dear Mario, Thank you for taking the time to share your feedback. We’re delighted to hear that our staff provided great service and that you enjoyed our convenient location. We do, however, apologize that our breakfast selection did not meet your expectations. We understand the importance of offering a balanced variety, and your suggestion to include an additional protein option is very much appreciated. Please know that we are currently reviewing our breakfast offerings as part of our ongoing efforts to improve the overall ... read more
No ir, ir al de enfrente u otro Mal olor, bichos, camas vencidas, todo viejo, el desayuno no tenía agua, ni jugo ni chocolatada, ni waffles. Solo cereales, pan y huevos revueltos. Para tomar era Café solo (como si un niño de 13 años pudiera). Solo me deja cargar 4 fotos, sino subiría más de 20 con deficiencias… La ubicación
Business response:
Dear Santiago, We’re truly sorry to hear about your disappointing experience and the issues you encountered during your stay. Your feedback is very important to us, and we sincerely apologize for the condition of your room and the limited breakfast selection you described. This is not the standard we aim to provide. Please know that hotel improvements are currently underway to enhance the overall comfort, cleanliness, and appearance of our rooms and public areas. We are also reviewing our breakfast service to ensure a wider ... read more
Overall not bad Limited breakfast options. Not an egg or pancake or cereal person. No variety. Waa so disappointed. The view, the staff, front desk and housekeeping staff. They were so knowledgeable and helpful.
Business response:
Thank you for sharing your feedback and for recognizing our front desk and housekeeping teams. We are delighted to hear that you enjoyed the view and received helpful, friendly service during your stay. Your kind words mean a great deal to us. At the same time, we sincerely apologize that our breakfast selection did not meet your expectations. We understand the importance of offering variety, especially for guests who prefer options beyond eggs, pancakes, or cereal. Please know that we are actively reviewing our menu and wor... read more
Disappointing the room was very very dirty and in 4 nights only one cleaning and still dirty. The sofa bed is not working for sleeping it’s a joke Location it’s great. Breakfast is good.
Business response:
Dear Carlos, Thank you for taking the time to share your feedback. While we are glad to hear you enjoyed our location and breakfast, we are truly disappointed to learn that your room cleanliness and sofa bed did not meet expectations. Please accept our sincere apologies for the inconvenience you experienced. What you described is not the level of comfort and service we strive to provide. We are addressing your comments directly with our housekeeping team to ensure rooms are cleaned thoroughly and consistently, especially dur... read more
Disappointing Limpieza regular Servicio sanitario en mal estado Mal olor en alfombras y sucias Colchon con gran hundimiento al centro y viejas Sábanas viejas y parecían sucias Atención del personal, bien. Desayuno regular Distancia de mall y áreas de comida Zona segura
Business response:
Dear Angie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. This is not reflective of the high standards we aim to uphold. Rest assured that improvements are underway to enhance the overall experience for our loyal guests. Here at La Quinta Sawgrass Mills, we continuously strive to meet your expectations. We hope you will cons... read more
The smell of the rooms ! Never got my deposit back 4 times 50$ The smell of the room I had 4 rooms paid my deposit of 200$ in total never got it back!!! Its been almost 1 month. I stayed 1 night
Business response:
Dear Gabriella, Thank you for sharing your feedback. I want to sincerely apologize for the experience you described during your recent stay with us. It is disappointing to learn that the condition of your room and the lingering odor left such a negative impression, especially when we strive to provide a clean, fresh, and welcoming environment for all our guests. Regarding your deposit, I am very sorry for the delay and the inconvenience this has caused. A one-month wait is certainly not the level of service we aim to deliver... read more
I’ll never return to a La Quinta Inn Horrible room, smelly and completely outdated. The hotel looks nice from the outside — very deceiving — but inside it feels completely stuck in time, and not in a good way. The carpet caused a lot of allergies and, even after switching rooms, it still wasn’t enough. We ended up choosing to lose a day of our trip and pay for new (and not cheap) tickets to return early to Orlando rather than spend another night at the hotel. The only thing worth praising was the receptionist Hailey, who was... read more
Business response:
Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We sincerely apologize for not meeting your expectations. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincer... read more
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Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,509 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.