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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pleasant
para compras limpieza, insectos en la habitación buena ubicación
Business response:
Dear Marco, Thank you for taking the time to share your feedback. We’re glad you found our location convenient for shopping, but we sincerely apologize for the cleanliness issues and the presence of insects in your room. This is certainly not the experience we want for our guests, and we take these concerns very seriously. Please know that we are addressing this matter with our housekeeping and pest control teams to ensure that proper measures are taken. Your comfort and satisfaction are our priorities, and we appreciate you... read more
Excelente ubicación No tiene restaurante Ubicación
Business response:
Dear Erlinda, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We're glad you enjoyed our excellent location. While we do not have an on-site restaurant, our team is always happy to recommend great dining options nearby. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. Sincerely, Hot... read more
Very Good
Queja La atención poco amables y al no saber español la comunicación fue difícil y las llaves se desconfiguraron todos los días que había que pedir lo habiliten, me han cargado 2 importes y aún no ha sido devuelto a mi tarjeta y es un monto que es por cancelación, no entiendo
Business response:
Dear Sandra, We sincerely apologize for the challenges you faced during your stay, especially with communication, key card issues, and billing concerns. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. Regarding the duplicate charge, please rest assured that we take billing matters seriously. Refunds or pending transactions may take a few business days to process, but we’d be happy to look into this for you. Please contact us directly so we can resolve this as quickly as ... read more
Very Good
Pleasant The carpet in the room needs to be deep cleaned, and there was a funky smell at times. Friendly, pleasant staff.
Business response:
Dear Shenelle, Thank you for your feedback! We're glad to hear that you found our staff friendly and pleasant. Providing great service is always our priority. We sincerely apologize for the carpet condition and any unpleasant odors you encountered. Your comments will be shared with our housekeeping team to ensure a deeper cleaning process is implemented. Guest comfort is important to us, and we appreciate you bringing this to our attention. We hope to welcome you back for a fresher and even more enjoyable stay in the future!... read more
Good
I'd stay here again. Nothing. Well stocked with adequate seating and friendly people.
Business response:
Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. Here at La Quinta Sawgrass Mills, we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,169 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.