La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Gracemia, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. With appreciation, Hotel Manager 

Business response:

Dear Cecilia, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive ratings and are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a Wyndham Rewards Member. Here at La Quinta Sawgrass Mills , we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Manager 

Business response:

Dear Udo, Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed your two-day stay and found our location convenient, especially with Sawgrass Mills Mall just minutes away. It’s great to know that our breakfast, though simple, met your needs. We hope to welcome you back soon for another pleasant stay! Sincerely, Hotel Manager 

Business response:

Dear Albert, Thank you for your kind words about Gladys! We’re thrilled to hear that her professionalism made a positive impact on your stay. We'll be sure to share your feedback with her—she’ll be delighted to know her efforts were appreciated. We also appreciate your honest comments about our facilities. We understand the importance of keeping things fresh and inviting, and your feedback will help us as we plan future improvements. We hope to welcome you back soon for an even better experience! Yours Truly, Hotel Manager