This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Tomball
- Hospitality
- Tomball, TX
About this business
Location details
14000 Medical Complex Dr, Tomball, TX, 77375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel claimed that the hotels.com was only to hold the room and that it was not paid in spite of being shown a receipt for payment in full and charged again for the stay. I will have to dispute the double charge with my bank. Please be careful that you are not double charged too. I was told that I do not know what I am talking about. I have been using Hotels.com for well over a decade and this is the first time this has happened to me.The room only had I wash cloth and 2 face towels. No bath towels. Avoid this hotel
You over booked and we weren't able to get the double bed room that we expected. My poor children now have to sleep on a broken sofa bed. And it was more expensive. Ridiculous!!!I'm furious and not booking through you all again!!!
First off the night staff was good but they couldn’t fix issues. I come to a room that had never been locked. It was wide open with a smell. Then the television didn’t work. Night staff came up to try to see if it could be fixed but it couldn’t. He said he didn’t have another available room at my price range to accommodate. So sad that I get a bad experience but no upgrade for less than 7 hours I was going to be there. Horrible experience and not worth what I paid. I deserve a refund for this stay due to all the issues.
Breakfast is ok Coffee was not ready I asked a breakfast lady for cream cheese and she was we don’t get a lot of food for breakfast and send me complain in the front desk very unpleasant and she continues talking to her coworkers :-(
Very unmotivated employees and breakfast is definitely not much. Almost all items were unavailable..
We found a LIVE cockroach in the shower, black mold on the ceiling above the shower and the towels had long black hairs. I’m a redhead. Not mine! The sheets were pillled and rough on the skin. In the corner of the bedroom ceiling was a spider web with a dead moth. Just not very clean.
We arrived to find used towels, obvious hairs in the shower, and leftover trash in the trash can. Staff was nice enough, but the unclean state of the room was off-putting.
The property was dirty, and rooms were very old and outdated. They had smart TVs. It didn’t work.
Frequently asked questions about La Quinta Inn & Suites Tomball
How is La Quinta Inn & Suites Tomball rated?
La Quinta Inn & Suites Tomball has a 4 star rating with 1,547 reviews.
When is La Quinta Inn & Suites Tomball open?
La Quinta Inn & Suites Tomball is closed now. It will open at 9:00 a.m.