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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Hotel lobby check in was closed. Phone extension given for help just rang with no pick up. Had to ask multiple employees just passing by what to do. No one had answers. Got lucky when Christopher was just walking by. He helped and told us what was going on. I get short staffed businesses. But, you have to give clear instructions on what to do when there is no one to help out. Also, we did attempt to check in via the automated kiosk. Everything seemed ok, except it didn’t produce room keys. It said see a hotel employee, of wh... read more
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Lady Luck.
It was odd to not see anyone behind the counter for questions but fortunately everything went smoothly.
Business response:
Thank you, Brandi! We are happy to see that your visit went smoothly. We look forward to welcoming you back again soon!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Positive experience Quick check in, easy access to room, very clean. I do wish the cable had worked but I got in late so it didn't matter much. The walls between rooms are definitely thin, you could hear a pin drop next door. Pretty good experience overall though. I will be staying here again.
Business response:
Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Was ok No one at front Desk to check in…the 4 days we were there no one was at the check in desk..at all...no security or cameras on the 7th level..in parking ...tried to raise the window for some fresh air and the whole bottom window came out!!!!..no ice on the 7th floor!!!!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 6,767 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.