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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We stayed two nights and the room wasn’t cleaned. Event was advertised but was nothing like advertised. Closed down early no real games or prizes
Business response:
We appreciate you taking the time to provide your feedback, Mary. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Business response:
We are thrilled to hear about your positive experience at Lady Luck Casino Black Hawk. Thank you for your feedback.
Room prices was good. Staff is excellent. Room was clean.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Good place to stay while in the area
Business response:
Thank you, Karen! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Lady Luck Casino Black Hawk soon.
It was nice
Business response:
Thank you for reviewing us, Jason! We are very pleased to learn you enjoyed your overall visit with us at Lady Luck Casino Black Hawk.
All went well. Had to check in using the HorseShoe casino and hotel front desk.
Business response:
Thank you for taking the time to share your experience with us, Raymond! We can't wait to welcome you back for another great time at Lady Luck Casino Black Hawk soon.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
The casino was nice, clean, and well staffed. Room 1: We started our stay in a room next to the elevator. Every time the door opened, there was a loud squealing sound heard in our room. A quick call the the front desk and they happily moved us to a room a few more doors down from the elevator. Room 2: The elevator door squeal was still present but much more quiet and tolerable. The new room lightly smelled of cigarette smoke but everything else was good. Refrigerators and Keurig were awesome additions to the room. No microwa... read more
Business response:
We’re thrilled you enjoyed your time with us, Kjari. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Lady Luck Casino Black Hawk in the future.
Enjoyed our stay. We did try to check in at 3:45 and wanted to charge me extra for 15 minutes. Thought that was kind of ridiculous but did have a good time overall.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,793 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.