Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,371 reviews

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Sonja

2 years ago

Wonderful Would like restaurants to stay open past 8 p.m.

Business response:

Thank you for your review, Sonja! We appreciate your kind words about Lady Luck Casino Black Hawk. We understand your desire for restaurants to stay open past 8 p.m. at Lady Luck. We do have Brew Brothers and Roxy at Horseshoe Black Hawk that both stay open to 10pm most days and 2am on the weekends. We hope to see you again soon!

Jörg

2 years ago

Pleasant

Business response:

Thank you for your review, Jörg. We appreciate your feedback and are glad to hear that you had a pleasant experience at Lady Luck Casino Black Hawk. If you have any further comments or suggestions, please feel free to reach out to us.

Leann

2 years ago

Exceptional

Business response:

Hello Leann, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to welcoming you again soon!

Ruben

2 years ago

Great There was no one at checkout had to go to another casino to check out Close to other casinos

Business response:

Thank you for taking the time to review us! We are currently working on new ways to streamline the check-out services. We look forward to welcoming you back next time.

Susan

2 years ago

Wonderful, good location - just didn't like being close to the pet floor Constant barking dogs until around 1:30 a.m., my husband complained to the front desk. This trip requesting away from the pet floor. Bed was comfortable and room was spacious

Business response:

Thank you for your feedback, Susan. We apologize for the inconvenience caused by the noise from the pet floor. We appreciate your husband bringing it to our attention, and we will take steps to address the issue. We're glad to hear that you found the bed comfortable and the room spacious. We can't wait to have the opportunity to provide you with an even better experience on your next visit!

Emmett

2 years ago

Very Good

Business response:

Thank you for your review, Emmett! We appreciate your feedback and are glad to hear that you had a very good experience at Lady Luck Casino Black Hawk!

Armenta

2 years ago

Wonderful TV guide did not match to the actual shows Good service friendly staff

Business response:

Thank you for your feedback, Armenta. We appreciate your kind words about our friendly staff and good service. We apologize for any inconvenience caused by the TV guide not matching the actual shows. If you have any further concerns, please feel free to reach out to us!

Jan

2 years ago

Exceptional Nothing Everything was as anticipated. Very nice hotel check-in staff.

Business response:

Thank you for your exceptional review, Jan! We're thrilled to hear that everything at Lady Luck Casino Black Hawk met your expectations. Our hotel check-in staff will be delighted to know that you found them very nice. We appreciate your feedback and hope to welcome you back soon!