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1038 Bayridge Dr, Lewis Center, OH, 43035, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 4:30 p.m. |
Love it! I am a new resident and my experience so far has been great. I took over a lease, so I had a lot of questions, and needed a few things, like touch up paint, etc. I worked with Brittany R. and she was outstanding. !She always found time to respond to my emails right away, and take the time to walk me through things until I understood. I love the Club House, and my neighbors are very friendly. Highly recommend!
Business response:
Hi Jodi! We're excited that you have chosen to call Lake Club at Polaris home, and we're pleased to know Brittany was able to answer all of your questions during your move in process. We appreciate you taking the time to share your experience and we will continue to provide you with excellent customer service during your time with us. Please let us know if you need anything -- we're here to help!
Very friendly property management! Amazing experience at Lake Club! I’m always looking for a place that pours their heart into the community & I definitely found that here!
Business response:
Hi Jules! Your positive feedback means everything to us! Our team takes great pride in creating a positive experience and truly care about helping our current and future residents. We're happy that you received exceptional customer service from our team at Lake Club. If you need anything at all, please let us know!
Super Friendly! My experience getting into an apartment at Lake Club has been amazing! I am here from out of state working and was referred to this property and I am glad that I was! The management staff here has been very friendly and helpful! I have mainly been working with Brittany who has been so wonderful and attentive to all details, making sure that everything was taken care of and ready upon my arrival. She has definitely made this experience feel more personal and friendly rather than just business and tenant! I hav... read more
Business response:
Hello Patrick.Thank you so much for sharing your excellent five-star experience with us! It means the world to hear that Brittany and the rest of our team made such a lasting impression with their friendliness, attention to detail, and genuine hospitality, from your initial visit all the way through your move-in. Providing exceptional care and a welcoming community is truly at the heart of what we do, so knowing we exceeded your expectations is incredibly rewarding. We're so glad you chose to make Lake Club at Polaris your ... read more
Great location Beautiful place to live overall - Meredith and the other staff are amazingly friendly and helpful. The property is wonderful and very well maintained. The only issue for me is I don't understand the use of Pioneer Energy Managment for the electric and water bill as there seems to be numerous additional charges ($40 or more monthly) attached to my bill which over a year will definitely add up.
Business response:
Hi Tina. Thank you so much for taking the time to share your feedback! We're thrilled to hear you're enjoying our beautiful community, and it's wonderful to know that Meredith and our team have helped make your experience a positive one. We’re sorry to hear about your concerns with Pioneer Energy Management. For any specific billing questions, we recommend reaching out to their customer service directly, as they’ll be best equipped to assist. Thanks again!
Hermoso lugar Nos mudamos hace un mes y hemos tenido una bonita experiencia, alrededores bien cuidados y vecinos agradables. La atencion de Meredith es increíble, super atenta y servicial. El apartamento es muy comodo y bonito. cuenta con una distribución muy apropiada y los servicios funcionan perfectamente.
Business response:
Welcome to Lake Club at Polaris, Miurka! We’re so glad to hear you’re enjoying your new home, and we truly appreciate you highlighting Meredith’s exceptional service. Our goal is always to create a welcoming community that our residents are proud to call home, so it’s incredibly rewarding to know that our attentive team, comfortable homes, and well-maintained surroundings have made a positive impression. If you ever need anything or have any questions, please don’t hesitate to reach out—we’re always happy to help!
Lovely Just recently move in it’s such a quite nice place which I love! the floor plans & the community complex Very much enjoyed & appreciate!
Business response:
Welcome to Lake Club at Polaris, Kertina! We're thrilled to hear you're enjoying our floor plan styles and beautiful community. Please feel free to give us a call if you need anything. We're always happy to help!
Perfect place to call home! I recently moved into Lake Club and it’s been a dream ever since. To start, Meredith was the best! She’s very thorough and chipper (even at the end of the day). Not only that, but she was very understanding of my situation. The process is lightening fast. I filled out the application and was approved on the same day. Moved in 2 days later. All of the amenities are very nice including a gorgeous bonfire pit and a playground (which has been hard to find as I have a child who loves to be outside). Sp... read more
Business response:
Hello Ashley. Thank you for taking the time to share your incredible five-star experience! We're absolutely thrilled to welcome you to our beautiful community, and it's wonderful to hear how excited you are about your new home and the amenities we offer. Our team works hard to ensure everyone who walks through our doors feels well taken care of, and it’s great to hear that Meredith’s friendly and thorough service made such a positive impression. We also truly appreciate your compliments about our home’s interiors and cleanl... read more
Could not be happier I could not be happier with this apartment complex. I wasn't able to be on location before I signed my lease, and the staff was incredibly helpful remotely. When I moved in, everything was better than I expected. The location is great, and the apartment was everything I was looking for. I'd highly recommend!
Business response:
Hello Becca. Thank you so much for sharing your fantastic experience! We're absolutely delighted to hear how much you are enjoying your home, our helpful staff, and our convenient Polaris location. We genuinely want our residents to love where they live, and it's wonderful to know that, even remotely, our staff helped you find your perfect home. We're so glad to hear that you're settling in well. If anything comes up or you have any questions, please don't hesitate to reach out. We're always happy to help!
Alli is amazing Alli was so very happy and helpful. She was so excited for me and with me when I got approved. She was very informative and answered all my questions. Alli made the process easy for me by sending all the info I needed. She made me feel eager to be a part of a community that she was working at. The apartments are so nice and the community was clean and manicured. I can’t wait to move in to my new home!!
Business response:
Hello Brandy. Thank you so much for taking the time to share your excellent five-star experience! It warms our hearts to hear how much you enjoyed touring our community. Our professional team is dedicated to going above and beyond to ensure our residents and future residents are well taken care of, and we're absolutely thrilled to know that Alli's excitement and her friendly, helpful service significantly contributed to your positive experience. If you ever need anything or have any questions, please don't hesitate to let us... read more
Lake Club At Polaris has a 4.3 star rating with 382 reviews.
Lake Club At Polaris is open now. It will close at 6:00 p.m.