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Landmark Ford
- Car Dealers
- Tigard, OR
About this business
Location details
12000 Southwest 66th Avenue, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 1 Star : Customer Service 2.5 Star : Returned Clean
2.5 Star : Likely to Recommend Depends 1 Star : Repair Quality Took 9 days to get it done and still there is an issue they have reorder they dropped the fender flares not happy about that 5 Star : Customer Service Great communication just not happy with how it went down 2.5 Star : Returned Clean
1 Star : Likely to Recommend My first experience a year ago after my car being hit was not up to par, you can see where the “chip” was painted over and not sanded. I chose Landmark because the cost was lower than my go to body shop, next time I will go to my go to regardless of cost. 3 Star : Repair Quality One of my trim pieces were not installed correctly. I was told 12 days ago they would order the part and call me to correct, I still have not heard back. 4.5 Star : Customer Service The customer service is certainly bette... read more
0.5 Star : Likely to Recommend I won't be returning. And we have 3 ford vehicles. so that says a lot 0.5 Star : Repair Quality Still dealing with things not fixed properly. Lack of clear communication. 1 Star : Customer Service Communication was confusing and lacking. 5 Star : Returned Clean
0 Star : My Experience We are currently on a road trip to move to Florida and it’s apparent that the car was not fixed correctly. The car keeps overheating, the AC doesn’t work properly, the car thinks it is a lot hotter then the actual temperature outside, the brake warning light goes off randomly, the cruise control sensor doesn’t work all the time, the right rear break light is broken and when we got our car back it seems that someone stole our ball hitch. To say I’m extremely unsatisfied would be a gross understatement.
1.5 Star : Likely to Recommend little disappointed on the disjointed ness and completion of the job...this is my 3rd explorer with landmark, I would hope i would have some better priority status....not totally happy by the full project 3.5 Star : Repair Quality would have like a walk through of exactly what they did so I could compare against insurance claim 3.5 Star : Customer Service same as before, I needed more detail 3.5 Star : Returned Clean
0 Star : My Experience Car was left with dust from the repair on the dashboard and antenna was not installed had to do it myself
0 Star : My Experience Your new employee Jill in the body shop is the reason Landmark Ford just lost 3 17 year loyal customers. Having a employee who is completely incompetent calling screaming at a dying chemo patient who has nothing to do with my car is completely insane and unacceptable. No apology from her what so ever! Accusing someone of not paying when the payment was made and confirmed by the service department. Very poor hiring decision. My family will be going elsewhere for now on.
2.5 Star : Likely to Recommend 2 Star : Repair Quality 4 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Landmark Ford
How is Landmark Ford rated?
Landmark Ford has a 4.6 star rating with 6,140 reviews.
When is Landmark Ford open?
Landmark Ford is open now. It will close at 8:00 p.m.