Leaf Home Bath

Carrie P 

on BBB

a year ago

What we were told we were getting and what we got was two TOTALLY different things. Cheap materials tried to redo the shower 3 times. It still leaks and it's been 8 months. ******!! And I don't have a functioning shower. Hope we can save anyone else from this company it's not right!! 

Margaret H 

on BBB

a year ago

The next day after I signed the contract on August 21, 2024, I decided that the price quoted me was entirely too much. I called the 630 # and left a request that someone call me regarding my desire to cancel my project. I did not receive a call back. I wanted to hear from ***** ******,the consultant that quoted my price. I got repeated requests to schedule my installation. I called again to let them know I did not want to schedule an installation. The first time today I got a call from a woman named ********, requesting agai... read more

Marieka K 

on BBB

a year ago

Hiring this company for an acrylic bathtub and shower combo with new walls and glass sliding doors has been disastrous. The first crew unloaded incorrect materials which I had to point out. The manager reordered them.Two weeks later, a different crew came. While courteous, they rushed, resulting in chipped tiles and minor wall and ceiling damage, which we had to point out. Their fix with caulk quickly failed.Once "finished," our driveway was littered with debris. The caulking was messy, with visible cracks, looking unprofess... read more

Regina A 

on BBB

a year ago

This company is stealing money from 57 year old's. We paid for our shower on 6.24.24 today is 8.23.24 and we still do not have a shower that we requested. We paid ************************************************************************************** within 10 days. Now, they are claiming the shower we requested was not the one put into the contract by the salesman (who has now left the company) Management keeps making excuses, they refuse to refund our money or put in the shower we have requested. We have been without a Mast... read more

Denise W 

on BBB

a year ago

We had them come out a fix their first shower .... now it's got a bow in the wall. Mold is under the caulk (not where I can access it) let alone not white...mold accumulates behind the shelf so you would have to unscrew the shelf!Was told the doors won't be right because they don't shore up the walls. I'd love to have it done right or refund some of my money!!!! 

Brian M 

on BBB

2 years ago

They completely falsely represented themselves and LIED about how they do business. Told me they manufacture and produce ALL their own materials and own the process A to Z 100%. That the other competitors ALL buy their materials from them which is whybthey can offer such great deals! TOTAL ***!!! They said they woukd have the install full completed on 1 day, 2 day **** What they did not tell you is that they wouldn't put the DOOR to the shower on for another 5 to 6 weeks! I signed my agreement on May 24! It is now July 10!! ... read more

Debra T 

on BBB

2 years ago

I don't normally write bad reviews. My situation, I feel, needs to be shared.We were able to get a "cancellation" appointment, so the remodel was done within the week. It took the two days as promised. Very quickly, the product deteriorated. The shower doors became loose on the runners, caulking yellowed, mold issues began and discoloration of the shower walls.I called Leaf before the remodel was even a year old to ask someone to come and assess the shower. It took several weeks and many phone calls before I got someone and ... read more

Sandra K 

on BBB

2 years ago

A salesperson met with my husband this past Monday. He quoted $17000 for a tub and surround replacement. Then said the price would drop to $14000 if he signed now. Pressure tactic to a 75 year old man. Unfortunately my husband signed on the guys computer. He didn't get a copy of "anything" and was told it would be sent to him. My husband doesn't remember "how" it would be sent. The only thing he got on his computer was a paper showing a new loan account set up with **************** in his name for $14000. Later I immediately... read more

Vanessa L 

on BBB

2 years ago

Showed a picture of the type of work that would be performed that was on the folder left with me. I ask if they would be putting mold free backer board between the tile, would they be removing the molded and broken tile before placing the new board and tile; and tile the ceiling ask well or paint it for me? that was a yes for painting the overhead. They took the old tub out and took the tile off the well. they did not replace the wall with mold board, they left mold behind the tub, glued the Fake tile on the molded board, ha... read more