Leafguard

Isaiah H 

on BBB

4 months ago

Literally had to argue for a week with the company *** to get a crew out for a ***air. And they were late, missed the actual day of arrival. A whole day! When they did finally show up they couldn't even do the ***air. I was polite but frustrated and asked for a series of quotes on ***air vs ***lacement. Weeks go by with no quote. "Manager" is the most incompetent and lazy individual I have ever tried to get service from. Walk into any ********* and the random 15yr olds who get stoned in freezer will have better customer rela... read more

Greg T 

on BBB

4 months ago

I just had a LeafGuard sales person walk on to my property, look around and walk away. Not knowing who he was or why he was on my property I walked out to ask him. He said he was with LeafGuard, at which point I told him we didn't need their services, since we had leaf guards already. He said we did, citing water stains, then accused me of not knowing what I had or needed. For the record, we have just had a new roof installed and had the leaf guards replaced. I told him I didn't not appreciated him coming onto my property wi... read more

Rick G 

on BBB

4 months ago

Aside from being overpriced, the quality of workmanship was awful. One gutter was installed with a twist at the end which was pulling away from my house. It only took 1 call to have a crew fix it. After another winter of excessive ice cicles, i called to get help rom *****. He continued to blame my house for heat loss as the problem as well as my failure to read section 4 explaining ice cicles. Something that the salesman should have mentioned. The issue was that ice was hanging off of the end of the gutter and water constan... read more

J. L. 

on BBB

4 months ago

Bad install experience that turned into **, install manager and install team coming out to **** the entire job. They took a piece of my rotten fascia board they were supposed to remove the first time back to teach a class on bad boards. Additionally they never removed the original fascia covers that were up. Recently I received a letter in the mail I had to sign for stating that I was past thirty days for the remainder of my bill. That was not correct since it took two weeks to get them to get back out and do the job right a... read more

Michelle V 

on BBB

5 months ago

Very disappointed in this company. The sales person was very informative and kind and I felt comfortable giving them my business. After the gutters were installed, I came home to a mess!! Whatever was in my gutters was now scattered all along my yard. Then once the snow melted more, I found screws and bits of my plastic gutter all over my lawn as well. My fence was also damaged from their ladders. The salesperson also told me that after the job was complete, they would do a " walk around" with me to see if I was satisfied wi... read more

Albert H 

on BBB

5 months ago

I had to replace the gutters on my house. A representative, claiming to be from LeafGuard, was doing door to door sales. I explained the work which needed to be done and showed him the condition of the gutters. At first, he did an estimate and quoted me $12,000. Then he said that because I am a Senior Citizen that he could give a discount and reduce the estimate to $8,900. When I balked at that number, he said that if I gave him $3,000 he would be able to get the work done the same day. There is a problem when an estimate of... read more

Denise L 

on BBB

6 months ago

Laughably terrible job. Paid $13K for Leafguard gutter system including fasciacover, gutters, downspout systems, and potential replacement of facia board. Documented as 2 feet of facia board replaced--none was replaced though all needed to be replaced. Called manager (*****), text messaged manager, no response. Text message salesman (****) who stated install crew and manager would remove guttering so problem on roof due to mangled install could be addressed (This is when we found out all facia board should have been replaced... read more

Ronda P 

on BBB

7 months ago

A young man came to give us an estimate and we decided to have Leafguard gutters installed. The representative was very professional and explained a payment plan through **************, however he didn't mention the 18%+ in interest. When we tried to do a balance transfer to a credit card with a lower interest rate, Synchrony said it was no aloud under our contract! We cannot understand why an upstanding company like ********** would mislead a customer AND do business with a bank that is underhanded. We are very disappointed... read more

Roy S 

on BBB

7 months ago

We had leafguard out for a quote. The sales person was very well schooled and made sure you knew it was a veterian owned company. salesperson did a walkaround and made notes on how the gutters would be installed. A few days later the crew came out to install the gutters. They did not have what they needed and had to go to ***** for supplys. We are located about 120 miles from their ****** area location. I had to follow the installation crew around and correct them on some of the installation. The sales person the sold us thi... read more