Leafguard

John K 

on BBB

7 months ago

My 73 year old wife who was diagnosed with Dementia and has a vision problem, was sold a entire new gutter system along with the gutter guards while I was out of town. My wife was obsessed with leaves in the gutters and downspouts and probably thought she was buying only the gutter guards to prevent leaves from getting in the gutters. The gutters that were on the house were in excellent condition and did not need to be replaced. The salesman who sold her the product, should have realized something was not right with my wife ... read more

Sharon O 

on BBB

8 months ago

Leafguard says that if you purchase their gutter system, you are protected for life, dont believe their sales pitch. I made the mistake of purchasing their overpriced gutters, 4 years ago, and I have suffered for it ever since. Due to the water leaking behind and from the bottom of their gutters, the landscaping bricks next to my foundation, are sinking. Therefore anything setting on the bricks are sinking too, like my propane tank, and front steps. I have contacted them several times. They came out a couple times with a cau... read more

Darla D 

on BBB

8 months ago

Leaf guard sold my elderly mother gutters for ****** on a small ranch home. She had the sales people at her home for 3 hours. She is 86 and hard of hearing. I had no idea she had this set up and only found out after the fact. Ive reached out and spoken to the production manager, who of course was no help. He told me the contract was with my mom and leaf guard so he would not explain how they reached the price of ******. He said to produce power of attorney in order to get this information. Im absolutely heartbroken for my mo... read more

Stephan T 

on BBB

8 months ago

1) The product seems to working as anticipated but the company itself is an absolute cluster. Sales tactics are ridiculous, (pretending to be on the phone with the top guy, waiting for us to take the "deal"), high pressure and IMO ineffective. Initial price was 3x what the eventual agreed upon price was. Based on your reviews, lot of consumers are paying Way over a reasonable price. We wanted the product, but the sales approach turned out to be the thing that almost kept us from buying. 2) Installation was efficient, but a c... read more

Cherrish S 

on BBB

9 months ago

We want our money back. High pressure sales tactics. "OH let me talk to my supervisor and see what I can do to get that price down."We took the bait and paid almost $13,000 for a 876 sq home. And they always look dirty, the rain drips right off the bottom and leaves puddles. You have to sweep or spray pine needles off the sides otherwise the water doesn't go into the gutter. Biggest waste of money ever! And they won't come fix anything even though they guaranteed it all. 

J. K. 

on BBB

9 months ago

As a widow and consumer in **, I regretfully accepted the first (high-pressure) salesman, ***** *********, and his offer of $18,000 ($26,000 Retail) on my 1900 sq. ft. 1958 ranch home - 251 L.Foot. The company was LEAFGUARD. Fifteen hours later the LeafGuard crew called, arrived, and installed the system within 6 or so hours. The crew was efficient, and polite and carefully worked around my foundation plants. I called a couple of individuals who recently replaced their gutters and were shocked as they paid $1,500 to $2,800 f... read more

Cindy W 

on BBB

9 months ago

While the quality of the product looks nice, my fathers failed after the first huge rain storm, the downspouts were full of leaves. The product sounds great, especially to the elderly, to keep them off ladders and reduce a fall risk. The company has an overpriced product and has an extremely high sales pitch to buy now as they dont want you to think about it. It was about $15K (cost reduced) on a simple ranch house. They will offer a gift card for a free estimate but fail to deliver on it because they can give you a better d... read more

john o 

on BBB

10 months ago

Non-stop calls after saying no. We listened to a Leafguard sales bid 2+ hours, there was no price quote until the end. Very high sales pressure to buy the day ofbthe appointment. Very annoying followup calls after we decided against the exceptionally high cost. The Sales Manager has yet to stop calling after we asked him to stop. His name is ***** *******.Very disappointed **** ********, ****** 

Reginold L 

on BBB

10 months ago

Sales pitch was fine. I was told during sales presentation they would clear old downspouts in ground. The installers came and they told me they do not. Spoke to the general manager he stated I had to hire a plumber. Stopped the install, called a plumber ******. General manager he would give a ****** credit towards my bill. He did not honor the credit. Installers came back did the job. The rain leaked in between the roof and gutters. Called and complained, they came back to fixe the issue. Have not rain to say the issue is co... read more