Leafguard

JACKIE R 

on BBB

a year ago

I CANNOT GET IN TOUCH WITH INSTALLER TO COME BACK AND CORRECT WORK. VOICEMAIL BOX IS ALWAYS FULL. BEEN TRYING TO GET THIS ISSUE CORRECT FOR MORE THAN TWO YEARS. POOR BUSINESS PRACTICE. 

Carrie D 

on BBB

a year ago

This happened in *********, *********, and I never even got the chance to review their gutters because they didn't give me an estimate for my project. The person I spoke with on the phone scheduled an appointment and a guy named **** texted me that he arrived at my house but no one was home and he left. However, I specifically told the guy on the phone that no one would be home when he arrived but to please send me an estimate. I've called and texted **** but he's not replied. So unprofessional and a complete waste of my tim... read more

Angela F 

on BBB

a year ago

This place is more harassing than a debt collector. They call all day, nonstop. I've had them call 3 times in 15 minutes - as soon as they hang up, they call again. They call from 7am to 9pm. I've had 15 calls in one day. I know this is prohibited behavior for a debt collector under many law, so I can't imagine it is legal for them. I don't know how they got my number, but I've asked them multiple times to put me on a do not call list. We'll see if it sticks this time.Also beware that many places in ******** contract out to ... read more

Eleanor W 

on BBB

a year ago

Probably the worst home improvement investment Ive ever made. I had the system installed in ********************************************** never have to worry about my gutters clogging again. System cost $5000 to install and by 2023 they got clogged. I called and they sent someone out to clean them at no service charge. Again this year they are clogged. Problem is debris collected on top of the gutter guard so when I called I was told I would have to pay a $95 service fee. I spoke to the district manager ***** and he said my... read more

Duane B 

on BBB

a year ago

I asked for two estimates and I can't even do that sat here over 24 to 48hours the first time I called back on Friday they told me 24 hours still have not received one of my estimates I get on the phone to ask for a supervisor to talk to you the sit here and argue with me on the phone I don't recommend this company at all because they don't do their job that the pay to do pretty bad company right 

Janet G 

on BBB

a year ago

The salesperson, ****, took 2 hours of our time to mostly bash the competitor products and gutter systems. Took a long time 90 minutes to get to any kind of number. When he finally showed us a proposal using his tablet, we almost choked! For 64 ft. Of gutters and three downspouts. It was close to $******!When he knew that wasn't going to fly, he started offering marketing credits for putting a sign up in our yard. A senior discount, a military discount even though neither of us had been in the military. (**** said he had bee... read more

Deniese G 

on BBB

a year ago

****** came through and tore my downspout off my gutter. Contacted them to either purchase the part ($20.00 part **** or have them come out and replace (5 minute job) Refused to sale me the part and wanted $300.00 to come out and replace. Can't purchase it anywhere else. 

Melodie J 

on BBB

a year ago

I recently had gutters installed. The salesperson, ******, stated what the financing would be and the monthly payment. ****** LIED! The monthly payments are twice as much and the financing through the roof!Additionally, now that the gutters are in, they have yet to appear to fix the installation error. They scheduled a time for repair, called me two hours later and said they were stuck behind a felled tree. [There is no dirt road where I live. I have no idea on where they were.]They are suppose to be the best, in comparison ... read more

Tim B 

on BBB

a year ago

They ripped off my elderly Mom. Gutters with gutter guards should have cost $909-1,000 **** They charged her $6,150.00 for 44 ft of gutters. SHAMEFUL!!