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Leafguard Gutter Protection
- Gutter Services
- Springfield, IL
About this business
Location details
6200 S 2nd St, suite d, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Leafguard says that if you purchase their gutter system, you are protected for life, dont believe their sales pitch. I made the mistake of purchasing their overpriced gutters, 4 years ago, and I have suffered for it ever since. Due to the water leaking behind and from the bottom of their gutters, the landscaping bricks next to my foundation, are sinking. Therefore anything setting on the bricks are sinking too, like my propane tank, and front steps. I have contacted them several times. They came out a couple times with a cau... read more
Leaf guard sold my elderly mother gutters for ****** on a small ranch home. She had the sales people at her home for 3 hours. She is 86 and hard of hearing. I had no idea she had this set up and only found out after the fact. Ive reached out and spoken to the production manager, who of course was no help. He told me the contract was with my mom and leaf guard so he would not explain how they reached the price of ******. He said to produce power of attorney in order to get this information. Im absolutely heartbroken for my mo... read more
1) The product seems to working as anticipated but the company itself is an absolute cluster. Sales tactics are ridiculous, (pretending to be on the phone with the top guy, waiting for us to take the "deal"), high pressure and IMO ineffective. Initial price was 3x what the eventual agreed upon price was. Based on your reviews, lot of consumers are paying Way over a reasonable price. We wanted the product, but the sales approach turned out to be the thing that almost kept us from buying. 2) Installation was efficient, but a c... read more
We want our money back. High pressure sales tactics. "OH let me talk to my supervisor and see what I can do to get that price down."We took the bait and paid almost $13,000 for a 876 sq home. And they always look dirty, the rain drips right off the bottom and leaves puddles. You have to sweep or spray pine needles off the sides otherwise the water doesn't go into the gutter. Biggest waste of money ever! And they won't come fix anything even though they guaranteed it all.
Business response:
The Branch manager spoke to ******** and confirmed a service date for this Tuesday afternoon. She has some leaking behind issues, and she thinks it is clogging. They apologized and assured her theyd be there this Tuesday to resolve her issues.
As a widow and consumer in **, I regretfully accepted the first (high-pressure) salesman, ***** *********, and his offer of $18,000 ($26,000 Retail) on my 1900 sq. ft. 1958 ranch home - 251 L.Foot. The company was LEAFGUARD. Fifteen hours later the LeafGuard crew called, arrived, and installed the system within 6 or so hours. The crew was efficient, and polite and carefully worked around my foundation plants. I called a couple of individuals who recently replaced their gutters and were shocked as they paid $1,500 to $2,800 f... read more
Business response:
We are working with the customer to resolve the issue. The job was priced appropriately and she was given discounts based on the scope of her work.
While the quality of the product looks nice, my fathers failed after the first huge rain storm, the downspouts were full of leaves. The product sounds great, especially to the elderly, to keep them off ladders and reduce a fall risk. The company has an overpriced product and has an extremely high sales pitch to buy now as they dont want you to think about it. It was about $15K (cost reduced) on a simple ranch house. They will offer a gift card for a free estimate but fail to deliver on it because they can give you a better d... read more
Business response:
The Branch Manager spoke with ***** and her Father, **** The downspouts are clogged, and some are leaking in other areas. They were busy this week, but we will see them next Tuesday at 10:00.
Non-stop calls after saying no. We listened to a Leafguard sales bid 2+ hours, there was no price quote until the end. Very high sales pressure to buy the day ofbthe appointment. Very annoying followup calls after we decided against the exceptionally high cost. The Sales Manager has yet to stop calling after we asked him to stop. His name is ***** *******.Very disappointed **** ********, ******
Business response:
We have asked the Sales Manager to refrain from calling again.
Sales pitch was fine. I was told during sales presentation they would clear old downspouts in ground. The installers came and they told me they do not. Spoke to the general manager he stated I had to hire a plumber. Stopped the install, called a plumber ******. General manager he would give a ****** credit towards my bill. He did not honor the credit. Installers came back did the job. The rain leaked in between the roof and gutters. Called and complained, they came back to fixe the issue. Have not rain to say the issue is co... read more
Business response:
The new ** called and spoke to the customer and resolved the issue. He also submitted for the refund that was promised by the prior GM.
Does not respond to phone calls or text messages. Been calling for weeks regarding an issue and no one gets back to me.
Business response:
Thank you for your interest in Leafguard. We have searched our databases for your information and cannot find any records of you contacting us. Perhaps you are confusing us with another company, such as LeafFilter.If you are interested in Leafguard, please call us at 1-800-Leafguard.
Frequently asked questions about Leafguard Gutter Protection
How is Leafguard Gutter Protection rated?
Leafguard Gutter Protection has a 3.5 star rating with 531 reviews.
When is Leafguard Gutter Protection open?
Leafguard Gutter Protection is open now. It will close at 9:00 p.m.