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Lee & Cates Glass - Jacksonville, FL
- Glass & Mirrors
- Jacksonville, FL
About this business
The Downtown Jacksonville Lee & Cates Glass location offers auto, residential, and decorative glass services, as well as a high volume of commercial glass work, such as glass storefronts and doors for gas stations, strip malls, and restaurants. Uniquely, the original Downtown Jacksonville location was a horse stable before it became a glass shop. Tragically, a fire caused the location to move operations into one of the nearby Lee & Cates Glass warehouses. Each glass technician working at the Downtown Jacksonville Lee & Cat... read more
Location details
800 Houston St, Jacksonville, FL, 32204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 star experience!
Business response:
Thank you so much Alicia — You were a 5-star customer!
Excellent service and very professional.
Business response:
Thank you Andrea! Please let us know of any way we can help in the future.
I was approached at my dealership and they set everything up for me. They came earlier than expected and were done quickly.
Business response:
Amanda, thank you for taking the time to leave a review and share your experience with us. We sincerely appreciate the opportunity to help and look forward to serving you again in the future.
Technician did a quick thorough job. VeryProfessional. Really pleased.
Business response:
Robert, thank you for the encouraging feedback. Please let us know if we can be of any assistance in the future.
Friendly fast and quick love them
Business response:
Thank you Wanda! The feeling is mutual :-)
The customer service on the front end was not the best. The phone lines sound like they’re on an old satellite phone with a beep every 15 seconds that interrupts the conversation. Then, I had to call them in order to schedule the service after being told they would call me. After that, all was great. The tech called me to not only notify me of his being on time, but also verified that this time was still good. That’s a thoughtful thing to do. Sure , it’s for them to know that they’re not wasting their time driving out, but... read more
Business response:
Justin, thank you very much for your candid feedback and for not holding our telecom shortcomings against us, but thankfully our phone system is being replaced within the next couple of months. We are glad everything else went smoothly and appreciate you taking the time to share your experience with us.
Very good service thank you
Business response:
Happy to help, Frank. Thank you for taking the time to leave a review and please let us know if we can be of any assistance in the future.
Cody preformed my windshield replacement just as he described. Very thorough, courteous and professional.
Business response:
Thank you so much for the positive feedback, Joe. We really appreciate you taking the time to share your experience with us. Please let us know if we can be of assistance again in the future.
Frequently asked questions about Lee & Cates Glass
How is Lee & Cates Glass rated?
Lee & Cates Glass has a 5 star rating with 903 reviews.
When is Lee & Cates Glass open?
Lee & Cates Glass is open now. It will close at 5:00 p.m.
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