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Lee & Cates Glass - Jacksonville, FL

5.0
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About this business

The Downtown Jacksonville Lee & Cates Glass location offers auto, residential, and decorative glass services, as well as a high volume of commercial glass work, such as glass storefronts and doors for gas stations, strip malls, and restaurants. Uniquely, the original Downtown Jacksonville location was a horse stable before it became a glass shop. Tragically, a fire caused the location to move operations into one of the nearby Lee & Cates Glass warehouses. Each glass technician working at the Downtown Jacksonville Lee & Cat... read more

Location details

800 Houston St, Jacksonville, FL, 32204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0907 reviews
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Steven F.'s profile image
3 years ago

Technician was very friendly, professional, helpful. 

Business response:

Steve, thank you for the feedback and for taking the time to leave a review. If there is anything more we could have done to provide you with a 5-star experience, please don't hesitate to let us know. 

technical was on time and very helpful and knew what he was doing very friendly and went above and beyond to do get the job done and done right I would recommend your service to anyone 

Business response:

Thank you so much for the positive feedback, Phillip! We appreciate you allowing us the opportunity to help and offering your recommendation. Please let us know if we can assist with any other glass needs in the future. 

GREAT,FAST, and a QUALITY Job! 

Business response:

Thank you so much, Ted! Please let us know if we can help with any other glass needs in the future. 

Chris L.'s profile image
3 years ago

Karim was great. Super knowledgeable and easy to talk to. He gave a realistic expectation of the time frame and answered all the questions I had. 

Business response:

Chris, thank you so much for the feedback and for taking the time to share your experience with us. We appreciate you trusting us to help and would be happy to assist with any other glass needs in the future. 

Maryam H.'s profile image
3 years ago

Great service! They were on time and cleaned up nicely after the job was completed! I would recommend this company! Had 8 window glasses replaced The timing and price was well worth it! I can now see my garden clearly and am so happy! 

Business response:

Thank you so much for the encouraging feedback and for offering your recommendation. We appreciate you trusting us to help and look forward to assisting with any future glass needs. 

Samuel was on-time and did a great job replacing my windshield. Very professional and made the whole process very easy by doing the replacement at my home. I have used Lee & Cates in the past and would definitely recommend for any other glass needs. 

Business response:

Jena, thank you so much for the kind words and for the opportunity to help. We appreciate you trusting us over the years and look forward to assisting with any other glass needs in the future. 

Most excellent! 40 years of retail experience here, 25 at corporate HR. No big on that, but credibility perhaps when I say I understand the goals and objectives on paper, but most of us crave the actual delivery of excellent customer service. These folks, Marcus, John, the receptionist and another mechanic all went well beyond the extra mile. They fixed my problem which was out of the scope of their normal business. Superb job 

Business response:

Jack, thank you so much for the encouraging feedback. We appreciate you allowing us the opportunity to help and you taking the time to share your experience. Please let us know if we can assist with any other glass needs in the future. 

Sam was friendly efficient and did a great job.would recommend him. 

Business response:

Thank you for the positive feedback, John! We appreciate your recommendation and look forward to any opportunity to help again in the future. 

Great customer service. Efficient work. The technician was on time and very professional. Explained the process step by step. Great service all around. 

Business response:

Jacinth, thank you for the detailed feedback and for trusting us to help. We appreciate you taking the time to share your experience and would happy to assist with any future glass needs. 

Frequently asked questions about Lee & Cates Glass

How is Lee & Cates Glass rated?

Lee & Cates Glass has a 5 star rating with 907 reviews. 

When is Lee & Cates Glass open?

Lee & Cates Glass is open now. It will close at 5:00 p.m.  

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