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Lee & Cates Glass - Jacksonville, FL

5.0
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About this business

The Downtown Jacksonville Lee & Cates Glass location offers auto, residential, and decorative glass services, as well as a high volume of commercial glass work, such as glass storefronts and doors for gas stations, strip malls, and restaurants. Uniquely, the original Downtown Jacksonville location was a horse stable before it became a glass shop. Tragically, a fire caused the location to move operations into one of the nearby Lee & Cates Glass warehouses. Each glass technician working at the Downtown Jacksonville Lee & Cat... read more

Location details

800 Houston St, Jacksonville, FL, 32204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0907 reviews
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Teresa F.'s profile image
3 years ago

Cody was professional, knowledgeable, and kind. Hire more like him and give that man a raise. 

Business response:

Teresa, thank you so much for the encouraging feedback. We truly appreciate you allowing us to help and you taking the time to share your experience. We look forward to the next opportunity to be of service to you. 

Deanna H.'s profile image
3 years ago

Gentleman was very professional, courteous and well mannered. He showed up when he informed he would. He explained everything he said he was going to do and answered all of my questions. If I had another windshield that needed to be replaced I would hope that I could request this technician. 

Business response:

Deanna, thank you so much for the detailed feedback! We sincerely appreciate you trusting us to help and taking the time to leave a review. If we can ever assist with any other glass needs, please let us know and we will be happy to help. 

Valentine A.'s profile image
3 years ago

Extremely professional, courteous, and knowledgable. Is it true that a Free Steak dinner is provided? 

Business response:

Thank you for the feedback, Valentine. We have chosen not to offer kickbacks in exchange for insurance work, but we do our best to provide safe, efficient, high-quality installation and repair services with the best customer experience possible and that has worked well for us to keep customers coming back for nearly 100 years. If we can ever assist with any other glass needs, please let us know and we would be glad to help. 

It’s was easy to make my appointment. The tech Chris did an outstanding job, was on time and did an excellent job. 

Business response:

Thank you for the compliments, Carlos! We sincerely appreciate the review and the opportunity to help. Please let us know if we can assist with any other glass needs in the future. 

Outstanding job! 

Business response:

Thanks Tim! 

SYLVIA G.'s profile image
3 years ago

My front window was replaced Charlie did an excellent job. Charlie was on time courteous and professional and I am very satisfied with the excellent service I received 

Business response:

Sylvia, thank you so much for the opportunity to help and for providing your feedback through a review. If you have any other glass needs in the future, please let us know and we would be happy to help. 

Sandra L.'s profile image
3 years ago

Excellent 👍 Professional and experienced installer. Very courteous Appreciated that he wore PPE protection 

Business response:

Sandra, thank you for the encouraging feedback and for taking the time to leave a review. We appreciate every opportunity to help so if you have any other glass needs in the future, please let us know. 

Michael K.'s profile image
3 years ago

Karim was on time, calling ahead to verify my location. He was extremely professional and made a complex process look simple. I would highly recommend Lee & Cates services for all of your home, auto or business needs. 

Business response:

Michael, thank you for the kind words and trusting us to help. We sincerely appreciate your recommendation and would be happy to help with any other glass needs you might have in the future. 

Michelle's profile image
3 years ago

The gentleman called prior to arrival to provide an EYA. He arrived, was courteous, friendly, and quick. Thank you 

Business response:

Thank you for the kind words, Michelle! We appreciate every opportunity to help so please let us know if we can assist with any other glass needs in the future. 

Frequently asked questions about Lee & Cates Glass

How is Lee & Cates Glass rated?

Lee & Cates Glass has a 5 star rating with 907 reviews. 

When is Lee & Cates Glass open?

Lee & Cates Glass is closed now. It will open tomorrow at 8:00 a.m. 

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