This profile has been claimed by the business owner or representative.
The Downtown Jacksonville Lee & Cates Glass location offers auto, residential, and decorative glass services, as well as a high volume of commercial glass work, such as glass storefronts and doors for gas stations, strip malls, and restaurants. Uniquely, the original Downtown Jacksonville location was a horse stable before it became a glass shop. Tragically, a fire caused the location to move operations into one of the nearby Lee & Cates Glass warehouses. Each glass technician working at the Downtown Jacksonville Lee & Cat... read more
800 Houston St, Jacksonville, FL, 32204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent. Alex was very professional and super nice. A pleasure!
Business response:
Monica, thank you for the positive feedback. We sincerely appreciate every opportunity to help and you taking the time to share your experience with us. We look forward to the next opportunity to be of service to you.
Cody let me know he was on his way and was on time for my repair. He was professional as he worked in the hot sun in the driveway. He explained what not to do within the next 24 hours and the warranty. It did not take long and the area was left clean. I look forward to contacting you all soon to make the headlights look new again.
Business response:
Thank you for the kind words, Kristen. We are so appreciative for you trusting us with your glass needs and for you taking the time to share your experience with us. Please let us know if we can be of service to you in the future.
They came earlier than my appointment time was scheduled for which worked out great for me. He was friendly and worked quickly.
Business response:
Linda, thank you for the encouraging feedback. We are so grateful for you choosing Lee & Cates Glass and you taking the time to leave a review. Please let us know if we can help with any other glass needs in the future.
First it’s Tim Alex was amazing. Great Custer service. On time and did a great job
Business response:
Thank you for the encouraging feedback. We sincerely appreciate every opportunity to help and you taking the time to share your experience with us. Please let us know if we can be of assistance with any other glass needs in the future.
Sam was great. He texted me when he had arrived and also when he had completed the job. Very fast and efficient. He was courteous and professional. Great job!!!
Business response:
Jody, thank you so much for the encouraging feedback. We sincerely appreciate you allowing us to help and you taking the time to leave a review. Please let us know if we can help with any other glass needs in the future.
From the salesman to the installer to the cashier, the experience was unbelievable. Very friendly, clean and personal, I wasn't a number, I wish other businesses were ran like this one, thank you
Business response:
Thank you so much for the positive feedback, Frank! We sincerely appreciate you offering us the opportunity to help and taking the time to share your experience with us. If we can ever be of assistance in the future with any other glass needs, please let us know!
My experience getting my windshield replaced today was simple and easy. My first contact was with Regiva (not sure how to spell her name) and she was great....friendly, helpful, and professional. Later I received a call from Alex, who was to be the installer. She told me what to expect, gave me an E.T.A. and showed up within that timeframe. She was calm, communicative, very good at her job, and was an absolute pleasure to be around. I would not hesitate to recommend Lee & Cates to my friends,/family,/coworkers. Very impresse... read more
Business response:
Thank you for your kind words, Chuck. We sincerely appreciate you choosing Lee & Cates Glass and taking the time to share your experience with us. If we can ever be of assistance in the future please let us know.
The tech that came out was super helpful and willing to work with me!
Business response:
Thank you so much for the feedback, Julie! We appreciate you trusting us to help and look forward to the next opportunity to be of service to you.
The guy who came to install my windshield was extremely polite and professional. He did a great job. I would highly recommend lee & cates
Business response:
Thank you for the positive feedback, Naomi. We sincerely appreciate you trusting us with your glass needs and taking the time to share your experience with us. We look forward to the next opportunity to be of service to you.
Lee & Cates Glass has a 5 star rating with 907 reviews.
Lee & Cates Glass is closed now. It will open on Thursday at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com