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5350 Eagleston Blvd, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Bobby King is really creepy kept asking me for inappropriate things. He made me very uncomfortable
went in on Saturday 12/21 for regular Maintenance. My service consultant was Veron Liburd, I called him a couple of hours after I picked up my car with a question about the service, I left him a message and got no call back. I called again on Monday 12/23 spoke to another consultant that assured me that he will relate the message to Veron. Still no call back. Called back on Tuesday 12/24 spoke to a second consultant who told me that Veron apologized and will call me back. Still no call back. Called today 12/27 asked for th... read more
Business response:
Thank you for taking my call earlier and our deepest apologies for the lack of follow up. All of your concerns, specifically the lack of follow up are actively being addressed in an effort to improve our service process. Again, we are truly sorry we weren’t able to deliver a 5-star service experience this time. Please allow us the opportunity to assist you again and prove that we can! Kind regards, Randy Newbold General Manager Lexus of Wesley Chapel
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I went into this dealership to trade in or purchase my 2022 ES350 lease. I was assigned salesperson Qui. I explained to him that I was still rebuilding my credit due to Covid and I was late a few times with Lexus Financial. He assured me that I should have no issue as I have financed (lease) 5 cars with them. After picking out the vehicle, agreeing and signing many papers, including the payment, term and down payment agreement, he got it approved by the finance manager. I was so excited, I even updated my insurance to refle... read more
Lexus at Wesley Chapel has a 4.8 star rating with 4,788 reviews.
Lexus at Wesley Chapel is closed now. It will open tomorrow at 9:00 a.m.