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Lexus of Dayton
- Car Dealers
- Centerville, OH
About this business
Location details
8111 Yankee St, Centerville, OH, 45458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a certified 2018 IS300 from their used car location. After taking it home they kept calling me asking me to bring it back in. Found out later that when they bought it they never serviced it to get it ready for resale. that’s why I needed to bring the car back in. Since then I’ve noticed a lot of road noise. I took it back for service and their service manager said I needed new tires. Best price was around 1600 for 4 tires. I was able to replace them for 1200 at a tire shop. Tires that were taken off were badly worn wi... read more
Business response:
We are sorry to hear you had a bad experience with us, Oscar. Our goal is always to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Aaron Forland GM AForland@lexusofdayton.com
Update, Aaron and Jeff were outstanding for resolving all issues. Many Thanks to you both!! If I knew how to change the recommendation button, I would definitely change to strongly recommend! I will hold my final review until they have an opportunity to correct a questionable sale. Currently, I have emailed photos of discrepancies to the GM and sales manager of the used car dept. and neither has directly contacted me.
Business response:
We are happy to hear that, Michael! Sorry for the inconvenience!
Gonna be very honest, not that it matters at this point. I thought for a moment that you guys were different to all the others because you actually reached out to try to make a deal. The only problem...... took a day and a half to get back. Now the vehicle I loved is gone and you guys won't care. Even if you didn't take over the entire buy out of our trade in, I would have been open to something close because it was what we were looking for. Now you are trying to sell me something nowhere near the same. I am totally disappoi... read more
I was looking for a used vehicle with low miles and ended up making the decision to purchase a 2010 Acura TSX. I test drove the car and it drove well ( the cars sensor let me know something was going on with the right rear tire, salesman Todd stated he would have it looked at)and decided I would buy the vehicle a few days later, bad described. I work crazy hours, so I had the car delivered and have issues with time restraints. From day 1 until now the sensor still goes off! I was driving the vehicle and the front end bumper ... read more
Be aware of this seller and make sure to check everything in your new car because there’s many things you will find it’s missing parts or some damage of the other customers when they trying the car and after you take your new car and notice any of this issues you will get the response that you have to pay for any thing missing or damaged, and they will take care of you until you sign and take your new car then you will find everything got different if you have any issues, So disappointed with this experience and next time wi... read more
make sure you got everything before you buy an pay money because if there any problem in the car or any missing item they will not care about you at all, after you pay the money every thing will be different, i believe KIA and Hyundai dealers give you more respect so sad to deal with this people.
May 30, we had appointment with Alex Jolley to drive a 2020 RX350 which we thought was equipped to our desires, but, found it was not, however was told that they had a NX300 F Sport that was, we had not researched this model, we drove it and was not impressed, but, Raj Grandi, sales mgr spent 2 hours twisting our arms telling us that they were "a service company that sold cars" shot us a low ball offer, anyway, we finally agreed and left and made appointment to pick car up on June 2, got there on time, Alex could not find ... read more
Went with my father to pick up a car. Refused extra warranties and financed through a credit union. Numerous tactics to get the loan through Lexus. He said no... no to extended warranty. The deal taken to the credit union HAD the warranty on it. Devious. I have purchased a car there. Have his 2 grandsons graduate with degrees in the medical field this spring. We will not do business with you ever.
Every time you go into the service department they always try to sell something you don’t need And you’re free oil change programs they suck
Frequently asked questions about Lexus of Dayton
How is Lexus of Dayton rated?
Lexus of Dayton has a 4.4 star rating with 1,831 reviews.
When is Lexus of Dayton open?
Lexus of Dayton is closed now. It will open tomorrow at 9:00 a.m.