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Edgehill Dr, Warwick, ENG, CV34 6XQ, United Kingdom
Get directionsAl the staff and management have been wonderful throughout my brother-in-law's year at Leycester House. In his final days of life surpassed all expectation for which I will always be eternally grateful. My congratulations and heartfelt thanks go to each and every one of them.
Business response:
Thank you very much for your lovely words. We all miss your brother-in-law so much. Please remember to call in for coffee and cake if you are passing by.
My mother was moved into Leycester House in May 2017 at age 100 and in not a good state of health, but in the time she was there over two years, she enjoyed a new lease of life thanks to the fantastic team of people at Leycester House and we will be forever grateful for the love and care shown to both mum and our family by all the staff. It's not possible to name individuals because every member of the team deserves a mention but we would not hesitate to recommend Leycester House to anyone. Ten out of Ten.
Business response:
We loved having your wonderful mother at Leycester House and we miss her every day. Thank you for your lovely review. Don't forget to pop in for coffee and cake from time to time!
We have been delighted with the care we have received for my husband. He is so much better in a short time and is able to have a full conversation now. We cannot fault it.
Business response:
Thank you, we are also absolutely delighted with your husband's improvement.
My father became a resident of Leycester House after a lengthy stay in hosptial. Within a few weeks, his health and wellbeing had improved dramatically, thanks to the superb care and attention provided to him and all of our family, by the staff at Leycester House. Nothing appears to be too much trouble for them and they understand very well, the requirements of elderly people and their wider family at difficult stages in their lives.
Business response:
Thank you for your lovely review. We are all so pleased with your father's wonderful progress.
I am very satisfied with everything at Leycester House. The care and support provided are of a very high quality. Any complaints and grievances are dealt with very quickly and family are informed of the outcome. There is room for improvement on a Sunday with regard to communication with the staff. If you arrive at 12.00 noon or after, it is difficult to get sandwiches unless pre-ordered. Staff have said "no" as they cannot provide that service.
Business response:
Thank you for your review. I will speak to the staff regarding your comments about Sundays.
My mum is currently at Leycester House and I am very happy with all the care and love she gets. She recently celebrated her 96th Birthday and they have provided a lovely meal for all the family. A special thanks to the chef and hospitality staff who helped at night.
Business response:
Thank you for your review. We love having your Mum here at Leycester House!
As soon as you enter the foyer and bistro area you are made to feel comfortable and relaxed. The sense of space and excellent decor makes you at ease. The food is excellent and the staff are kind as well as trained. The rooms are spacious and of a very good standard. My aunt has always enjoyed her stays here.
Business response:
Thank you for your kind review.
On every visit, we have received a warm and friendly welcome. It is like seeing our friend in an excellent "family" hotel. Our "celebration" meal could not have been bettered.
Business response:
Thank you so much. We are all pleased you had a lovely time.
Although I have no real experience of other care homes, I cannot imagine any other being better than Leycester House and although it is expensive at first sight, it is inclusive and every request is given full consideration and fulfilled if at all possible. My only negative comment relates to male carers being involved in my wife's personal care. The point was made and accepted.
Business response:
Thank you for your review. We appreciate all feedback and any queries or concerns are acted upon speedily and efficiently. We really enjoyed having your lovely wife to stay with us at Leycester House.
Leycester House Care Home has a 4.9 star rating with 199 reviews.
Leycester House Care Home is open now. It is open 24/7.