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Leycester House Care Home
- Assisted Living Facilities
- Warwick, ENG
About this business
Location details
Edgehill Dr, Warwick, ENG, CV34 6XQ, United Kingdom
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My mother is here for respite. Care is very good, well organised and staff are friendly. Meals are excellent and drinks are always available. My mother has taken part in some of the activities, which I didn't think she would. The communal areas are very nice and spacious and well furnished. Thank you.
Business response:
Thank you so much for the wonderful feedback, we are so glad your mother is enjoying her stay with us. Best wishes.
My beloved aunt became a resident at Leycester House shortly before her 101st birthday and died there recently aged 104. I can't fault the wonderful care which she had there. Living a long way away, we couldn't visit as often as we would have wanted, but I was always more than satisfied that she was happy and well looked after. The facilities are excellent - the bistro, parties in the private dining room, and fabulous birthday cakes! There's a weekly programme of activities and entertainment, a hairdresser and a beauty salon... read more
Business response:
Thank you so much for the heartwarming review we miss your aunt so much and feel privileged that we got to care for her until the end. She was such a wonderful lady and will likely remain the oldest ever resident for some time to come. I will pass on your kind words to the care team.
My husband spent 2 weeks respite care in October and I couldn't have wished for better care. The staff were wonderful and looked after his needs in the most wonderful way. They introduced him to all activities and he took part willingly enjoying them thoroughly. I am hoping to be able to book him for a further respite stay shortly
Business response:
Thank you so much for taking the time to write a review, your husband was an absolute delight to care for and I truly hope we can get him back in with us again soon. Given how nervous he was about coming, it was great to see him enjoying himself and I am so pleased you got a much deserved break too. Take care for now.
My father recently stayed at Leycester House for respite purposes. After researching a few local Care Homes and careful consideration, we couldn't have been happier with the care dad received during his stay. The home is a beautiful place with fantastic facilities and activities for residents to participate in if they so wish - we asked that dad be encouraged to join in - he was and really enjoyed what he took part in. Each time I met with staff at Leycester House I felt reassured dad was in the best place. The carers not on... read more
Business response:
Thank you so much for your review, such kind words and I know the team will really appreciate the feedback. It was a real pleasure to have your dad stay with us and I truly hope we can have him back in for some more respite soon. Take care
My mother needed respite care for 2-3 weeks, and Leycester House had been highly recommended to us. We were a bit apprehensive about respite care, so I decided to visit before my mother stayed there. The atmosphere was very friendly and welcoming, and everything seemed clean and efficient. During her stay my mother was very happy that she had a lovely sunny room, all the staff were kind, and the food was very good too.
Business response:
Thank you for taking the time to post a review, it is very much appreciated. It was a pleasure to take care of your mother and we would happily do so again should the need arise. It was so lovely to hear she also made a new friend here with whom she will remain in touch. Activities are definitely something we can review to ensure we have enough variety for everyone, we realise it is important to cater for differing needs and tastes and the residents have an awful lot of input to this. It would be really great to hear any ide... read more
I stayed at Leycester House for 3 weeks, needing nursing care following an operation. The staff were all lovely and I received all the care I needed, willingly given 24/7. The food was excellent, three cooked meals a day if one so desired and very good quality. My wife was also impressed with the help she was given when coming and going to visit. Meeting other residents in the large sitting room for chats and a glass of wine confirmed the friendly atmosphere and satisfaction of other residents with Leycester House. I think i... read more
Business response:
Thank you so much for taking the time to post a review. It was an absolute pleasure taking care of you, so many of the residents would have kept you here if they could, they loved your piano playing. You are already missed so we look forward to seeing you again some time in the future, even if just for coffee and cake! Take care for now.
When my husband and I were looking for a care home in the area we live, we visited at least 5 homes. Leycester House was head and shoulders above all the others. From our initial enquiry to my mother-in-law moving in, was exceptional. The team took time to understand her needs, likes/dislikes, hobbies etc which really made us feel reassured this was the right decision. The team are so caring, happy and supportive. The home itself, in our mind, is like an all-inclusive hotel.
Business response:
Thank you so much for taking the time to write a review Sue, it is very much appreciated by the entire team. if there is anything at all you think we can do to get from 4 to 5 stars in some areas, we would be happy to receive the feedback. We absolutely adore IC and are so glad you chose Leycester House for her. Thank you again, best regards.
I am very confident to recommend Leycester House as a safe, comfortable and enjoyable place to stay or live. We had a short stay at Leycester House to recuperate after a bereavement. The staff could not have been more welcoming and accommodating. Throughout our time there we felt that everybody was understood and appreciated as an individual and that the staff were both sympathetic to our needs and skilled at meeting them. The surroundings are lovely and everything was spotlessly clean. The food and drink were excellent, and... read more
Business response:
Thank you so much for taking the time to post a review Liz, not only is it great for the team to hear they are doing a great job but it can also help other families seeking care as I am sure they appreciate a non-biased view point of what life is like at Leycester House. It was an absolute pleasure taking care of you both, albeit for a short time and I hope we will see you again in the future. Take care of yourselves for now. Kind regards Tracy
The team could not have been more helpful when Mummy unexpectedly needed convalescent care. The speed and efficiency was especially impressive with the extra demands of Covid-19 protocols. Mummy could not fault the care she received. Her only negative comment was that she found the food disappointingly dull and over-salted for her taste, and she felt it did not match the very high standard of everything else at the home. It was wonderful to know she was in such safe and caring hands. I was particularly impressed by the proac... read more
Business response:
Thank you so much for taking the time to write a review Debbie, we value all feedback. I am so sorry to hear your mother wasn't taken with the food at Leycester House, it is such a shame we didn't know this during her stay because we could have asked the chef to cater more to her palette and preferences. We have always prided ourselves on our meal standards and feedback has always been very good so I will ensure the chef is given this feedback too and they will, of course, take it on board. We hope to see your mother again s... read more
Frequently asked questions about Leycester House Care Home
How is Leycester House Care Home rated?
Leycester House Care Home has a 4.9 star rating with 199 reviews.
When is Leycester House Care Home open?
Leycester House Care Home is open now. It is open 24/7.