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Libra - Palm Desert

4.7

About this business

Location details

78010 Country Club Dr, suite 100-200, Palm Desert, CA, 92211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.72,606 reviews
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Oldgoat80's profile image
Oldgoat80 
6 years ago

Changing Rules Hi, Ive been going to Libra since day 1 a year and half ago..I enjoy the Location, the prices, the Veteran discounts. Usually the Customer Service is Excellent. What i have a problem with is the inconsistency of the Identification Rules concerning veterans. Since the begining, Ive been told at least 5 or 6 versions of thier rules from " Your in the System, just show ID, Ive had my DD 214 's picture taken to upload to my acct. & then there is the least appealing, " you have to show your DD 214 or Retired Milita... read more

Business response:

Hello, Thank you for your feedback. We apologize for the inconvenience this may have caused you. We are structuring our discount policy to ensure that only Veterans can take advantage of this program and not other NON-Veterans with other non authorized ID's. As there are multiple acceptable forms of ID, we kindly ask you bring one with for your discount. If you have additional questions or concerns, please ask for a manager, Alex, and we will make this situation right for you as best we can. Thank you for your feedback as it... read more

nelsonfart135's profile image
nelsonfart135 
6 years ago

wayyy over priced bought 3gs of weed for over 100$, i am never buying from here again. 

Gmanthebigpurp's profile image
Gmanthebigpurp 
6 years ago

Place is a rip-off Walked in girl with green eyes ten minutes ago said what can I get you?! Really? I just walked in let me look at menu....oh I need money from atm... I go and get it then same girl says what can I get you? I told that girl give me a sec.... then she starts TAPPING HER FUCKING NAILS!!!! I don’t like to be hurried/pressured to buy off a menu that doesn’t even have grams and expensive 8ths....last time I’m coming here for a while....... 

blackbetty75's profile image
blackbetty75 
6 years ago

flower had chemical taste bad batch of flower that seemed to have some type of chemicl on it. store should not stock such questionable products. 

Business response:

Hello. We apologize you had a poor experience with us. If you ever experience a product has a defect from the manufacture please bring it back with your receipt and we will make it right! Thank you for your business and hope to see you again soon. 

KingSpidey's profile image
KingSpidey 
6 years ago

Inventory??? Mannnnnnn... waste of time... Never updated prices. Closed during business hours... another disappointment. 

Business response:

Hello. We apologize you had a poor experience with us. Please stop back in and ask for a manager and mention this review and response and we will make it right! Thank you for your business and hope to see you again soon. 

omarcarr1285's profile image
omarcarr1285 
6 years ago

Trashh trash trash no cap So I go in and buy a 60$ I repeat 60$ 1/8th and I check it out in the parking lot and it was dry!!! I picked a nug and it just broke off as if nothing! So i go in and try to get a refund hell even an exchange and they said “unfortunately we can only offer a 15%off coupon” wtf is that gonna solve I didn’t bust my a$$ off at work to buy some 60$ trash weed! And they have the nerve to say “well you bought it” wtf! Had i known i was buying absolute trash from Libra i would just hit up my plug off the st... read more

Supernova5's profile image
Supernova5 
6 years ago

Disappointed I went recently for the “Customer Appreciation” event with my sister in law. The person that helped me didn’t tell me about a deal they had on vape cartridges and when I found out about it I tried to return the cartridge that I purchased but they don’t do returns or exchanges. I don’t understand why it couldn’t be done and he couldn’t an explanation about it. The customer service was terrible. 

geegee24's profile image
geegee24 
6 years ago

... I’ve received warnings before and normally I don’t ever have problems coming here, the staff is usually nice friendly but not the girl alina worst attitude ever totally avoided getting the next customer in line again I have gotten a fair warning to look out for her rudeness I’m just disappointed I actually got to witness and be ignored, i will be warning my friends as well!! 

crt005b's profile image
crt005b 
6 years ago

Old product, greedy bud tender/ owner Hello, if the store management is reading this; I am the idiot who bought your 90 DOLLAR gram of “rich cannabis co” kandy kush that was on your display.(your welcome btw for taking it off your hands even though I can’t use it.) I wanted the gram of candy Kush but he said he didn’t have anymore in the cooler but he could sell me the one on the display which I said yes to thinking it would be fire. I get home and look at it and it’s brown paste. It’s supposed to be a live rosin so it would... read more

Business response:

We apologize for your experience and inconvenience. We value all our customers and want you to be satisfied with the product you take. Please let us make it right and earn your business again. Come in and ask for Sergio, Store Manager and we will gladly take care of you. 

Frequently asked questions about Libra - Palm Desert

How is Libra - Palm Desert rated?

Libra - Palm Desert has a 4.7 star rating with 2,606 reviews. 

When is Libra - Palm Desert open?

Libra - Palm Desert is closed now. It will open at 9:00 a.m.