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Life Assure Medical Alert Canada

4.6

About this business

Location details

1760 Main Street, Winnipeg, MB, R2V 1Z7, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.63,973 reviews
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Robert G's profile image
Robert G 
7 years ago

Affordable vs other options for the same service. Fast, friendly, and consistent. I feel safe alone. 

Business response:

Thank you for your feedback. We appreciate your time. Thank you for the positive review. Life Assure Medical Alert Team 

Robert G's profile image
Robert G 
7 years ago

My last call was perfect. Sorry I forgot your name. However the answers were all provided to my needs for support. I am such Human Resources individual and am Super satisfied with the communication I just received ******************* Thank you. 

Business response:

Thank you for the review. Life Assure Medical Alert Team 

Madeleine N's profile image
Madeleine N 
7 years ago

Great Service from all Departments . All was easily and quick. Thank you Madeleine 

Joyce H's profile image
Joyce H 
7 years ago

Am having difficulty with my arthritic fingers getting the device attached to the clip to wear on my belt as with the cellular fall defection I find the device heavy to wear around my neck. These devices are for Seniors and many of us have a few medical issues.. Just wondering if you have any other options to suggest??? Am very happy with the response time, have dropped device accidentally a couple times and trying to get clip attached set it off, response was terrific. Am very active and on the go so want to be able to rely... read more

Business response:

Thanks for the review. Please call our customer service department at Toll free 1800 354 5706. We can help you make the best informed decision and select the best product for you. Thanks for choosing LifeAssure.com 

Ryan N's profile image
Ryan N 
a month ago

Life Assure was taking monthly payments for the services for my mother, then suddenly took $*** off my credit card at the end of December without permission and now no one will take my calls. I have phoned every number I can find and the call gets disconnected before I actually speak to anyone EVERY SINGLE TIME. I then attempted the chat on their website and after I gave my information the chat stopped responding as well. ******** ***** 

Business response:

Please call out customer service department for any issues. We will help you. please call between 8 and 4:30 CST for support 

Michelle B's profile image
Michelle B 
a month ago

For the service provided itself- I was satisfied with the service, the speed of response through the operator when the button was initiated and their communication with the family when a fall occurred. The issue came with the company after cancellation of the service, where a cheque was to be sent to myself for the return of the remainder of the pre-paid amount. I have contacted the company 6 times in 6 months and each time I am told a cheque has been mailed out, and I have yet to get my money back. Service was good, but nob... read more

Jack M's profile image
Jack M 
5 months ago

Returned product,no return monies to my credit card. Called and still no CC find out today , They did say return is in 15 days. 

Business response:

Please contact out customer service department and we can help you with any issues. 

Gail S's profile image
Gail S 
6 months ago

**** ******* called for information on their fall monitoring systems - since they have no price information on their website. Was immediately subjected to the hard sell, with every effort to get me to make a decision immediately or "we can't guarantee this special price". **** *** ******* **** ********** ******* *** **** **** *** Today, they called me from a different number and then claimed I had called them. Oh, and while we have you, let me tell you about our specials. * ***** ****** ******** ********* **** **** **** ****... read more

Tracy C's profile image
Tracy C 
10 months ago

Called once to inquire about about one of their products. Told them I was not interested after the hard sell pitch from their agent. Now the company is calling me all the time to try and sell their product. They use different phone numbers to disguise the company name. **** ** * ******* ******* ******** ******** ** ******** 

Frequently asked questions about Life Assure Medical Alert Canada

How is Life Assure Medical Alert Canada rated?

Life Assure Medical Alert Canada has a 4.6 star rating with 3,973 reviews. 

When is Life Assure Medical Alert Canada open?

Life Assure Medical Alert Canada is closed now. It will open at 8:00 a.m.