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Lily Hall - A Boutique Hotel
- Hotels
- Pensacola, FL
About this business
Location details
415 North Alcaniz Street, Pensacola, FL, 32501, United States
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Perfect!!!!! Nothing Everything
Exceptional
Exceptional
Pros: Great Location and aesthetically pleasing. Cons: The smell of the room was awful. The view was terrible and it was There was this particular smell in the room that made me nauseous. The best way I can describe it is the smell of a really old hospital. That pretty much ruined any type of comfort for me. There was also something sticky on the floor when we checked in which didn’t give a clean feel. Loved the location.
Business response:
Thank you for your feedback. We're sorry to hear that the room did not feel as comfortable as expected during your stay. We do wish we had known about the odor and the sticky spot on the floor while you were with us. Had these concerns been brought to our attention during your two-night stay, we would have been happy to investigate and do our best to address them right away, as our guests' comfort is always a priority. We appreciate you sharing your experience and will use your comments to continue improving.
Exceptional Location was great restaurant downstairs very good clean large room private big bathroom nice bed
Our stay was excellent N/A We left before breakfast
Exceptional
Wonderful
Very Good Very cozy. Quiet. Nice to be in a residential area.
Frequently asked questions about Lily Hall - A Boutique Hotel
How is Lily Hall - A Boutique Hotel rated?
Lily Hall - A Boutique Hotel has a 4.5 star rating with 375 reviews.
When is Lily Hall - A Boutique Hotel open?
Lily Hall - A Boutique Hotel is open now. It is open 24/7.