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Limbaugh Toyota

4.5
  • Car Dealers
  • Birmingham, AL

About this business

AutomotiveCar Dealers

Location details

2200 Ave T, Birmingham, AL, 35218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,338 reviews
Matthew Carrier's profile image
Matthew Carrier 
3 years ago

The place is clean but made an 8 am appointment for a routines scheduled maintenance and it took over an hour, that with an appointment. When I asked about the time to finish I was told another 10 minutes to get the airport pressure right in the SPARE tire. Really? Then asked a manager why I was given a BS answer, he just said it’s almost done. Wow, customer service here has gone down the tubes. This concludes my ever doing business with Limbaugh Toyota again. I don’t appreciate being lied to by service managers. Never again... read more

Business response:

Matthew, I regret to hear of any inconvenience caused by your wait in our service department. Our team is known for our exceptional attention to detail and customer service, and the behavior you’ve described does not align with our team's values. Will you please e-mail me your preferred contact so I can get in touch with you directly to discuss this further? kay@limbaughtoyota.com Kay McKenzie Customer Relations Manager 

Selinna Ford's profile image
Selinna Ford 
4 years ago

I wouldn't want to buy anything from this playe skylan bair works here and tried having sex with a 12 year old girl he a creep and I think for this place being a business is horrible 

Stacy Mosley's profile image
Stacy Mosley 
4 years ago

We took our 2016 Camry here for them to figure out why the car just stopped running. They stated they did test and all. They tell my husband we need a motor and it would cost $5,000 plus is all they would tell my husband. I did not believe this was true. We got the car back after paying them $150 to do "all these test". With this being our only transportation we had to Sell the car as it sat not running and not knowing what the real issue was. The new owner called us to tell us that it was the Actuator fuse, AC blower motor ... read more

Business response:

Stacey, we deeply apologize, and we are very sorry you had a negative experience at our dealership. Please email your contact information to kay@limbaughtoyota.com so we can reach out to you. We look forward to working with you to ensure your satisfaction. Thank you. 

Lisa Thompson's profile image
Lisa Thompson 
5 years ago

Shady advertising practices means shady business practices. Shame on you for trying to lure people into your dealership under the guise that they have won a significant prize. 

Alvin Cummings's profile image
Alvin Cummings 
recommend  Recommended
5 years ago

Check out BBB complaints before purchasing Gap Insurance protection https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjYmqr9mpTvAhXUB80KHdoTAlYQFjAAegQIARAD&url=https%3A%2F%2Fwww.bbb.org%2Fus%2Ffl%2Fdeerfield-beach%2Fprofile%2Finsurance-companies%2Fjim-moran-associates-inc-0633-11009664%2Fcomplaints&usg=AOvVaw2eSQyHwp-RQbCpUP35vcEZ 

Jaime Lowe Tolbert's profile image
Jaime Lowe Tolbert 
6 years ago

My company car has been there for almost 2 weeks. Seems as if no one communicates with anyone about what is going on there. Was called by Mike on Monday to tell me car may be ready that same day or Tuesday and it is Friday. I have tried to call and talk to someone about this and it seems since Mike was off, no one can tell me what is going on. They cannot even tell me if it has been repaired or not! How do you not know that!? I continue to be passed around from person to person and no one can seem to just tell me if the car... read more

Business response:

I am sorry for the lack of attention. Thank you for letting us know. Your opinion matters and we are listening! 

Kibbe Jones's profile image
Kibbe Jones 
6 years ago

This place just scammed us on a truck that had something break within 24 hours of our purchase and they wouldn’t stand behind it… We have been leasing and buying from them for almost 8 years and then they treat us like this. Highly disappointed with the way this company has turned out to be and I’m noticing a trend with people getting scammed on cars from them recently. I wouldn’t trust them at all!!! Buy anywhere else. 

Payton Kircus's profile image
Payton Kircus 
6 years ago

I went to Limbaugh Toyota yesterday for an oil change. I work in Bessemer so I dropped my car off on my lunch at 12pm and the appointment I made wasn’t until 2pm so it would’ve been after 5pm when I was able to pick my car up. I wasn’t allowed to pay beforehand. I had the run around when I finally got there to pick my car up and pay. I had to go from one counter, to another then back to the first. Made no sense. The day at the “cashier” desk charged me for someone else’s service and when I noticed it, I had already paid. She... read more

Business response:

Alanna, we're so sorry to hear that there was a mix-up with your payment. Please know that we always do our best, but sometimes mistakes can happen. That said, we sincerely apologize for the inconvenience and will make sure this gets resolved as quickly as possible. -Matt and Brian, Vice-Presidents 

David Frost's profile image
David Frost 
7 years ago

Worst service department in town. 

Business response:

David, we're sorry to hear that you didn't have a great experience. If there was anything specific that could've been better, don't hesitate to let us know. We appreciate the feedback! -Matt and Brian, Vice-Presidents 

Frequently asked questions about Limbaugh Toyota

How is Limbaugh Toyota rated?

Limbaugh Toyota has a 4.5 star rating with 2,338 reviews. 

When is Limbaugh Toyota open?

Limbaugh Toyota is closed now. It will open at 9:00 a.m.