Lithia Nissan of Eugene

GD 

on DealerRater

8 years ago

Saw a used truck on-line and contacted the dealer to make sure the vehicle was still available. I talked with James Hunt. I wasn't able to make it in that day and so called again the next day to make sure the truck was still available. I was 1.5 hours from the dealership, so I didn't want to make the long drive if the vehicle wasn't there. James assured me he would call if the vehicle was not available before I left. When we arrived at the dealership, James told us he was with another customer, but Brendon would help us. Jam... read more

Ve744 

on DealerRater

8 years ago

We called before driving 300 miles to see the car we wanted. Salesman told us it was perfect except 2 small rock chips. He lied. The interior was in shambles. 

brickwallas 

on DealerRater

8 years ago

Be careful and check your engine compartment every time you get oil service. I have an 05 Altima that has life oil change on it. It seems to me that they take less care while servicing older cars. The first time my mechanic discovered that the air filter compartment was not secure and today I had my oil changed and checked when I was at Safeway and sure enough it was unlatched again! About 8 years ago the oil pan cap came off and all our oil drained out while we were on a trip. Nissan paid for the services, but still they ne... read more

TS 

on DealerRater

9 years ago

These people are wonderful. The sales staff treated me well and didn't push. The bargaining was pleasant and fair. Just one complaint....there is a cup holder between the seats that was broken, and it is an expensive fix. We didn't notice it until we left the car lot. When I called I was told it wasn't covered on the cars original warranty or theirs. I will have to fix it myself it is a common problem with my car. This would not stop me from doing business with these excellent people. But, make sure and check EVERYTHING. Upd... read more

Jackie 

on DealerRater

10 years ago

I love Nissan products! It is a great car manufacturer, but the service I received was worst than poor. I felt manipulated and was treated bad. I wish I had gone to Kendall where I always received an honest and caring customer service. My experience at Lithia Nissan was a joke compared to the one I had previously experienced at Kendall. I hope that their service department is better than their sales department! 

stone2789 

on DealerRater

12 years ago

I stopped by this dealership without an appointment, and was promptly greeted by a salesman. After he retrieved the key - which took about 5-10 minutes - from inside and allowed us to look at the interior, we started to talk about color options and whether the exact car I wanted could be brought in. I was told to wait where I was, and after 10 minutes, he came back and told me they had one in Portland. Then... the waiting started. I don't remember the exact series of questions, but I waited, and waited, and waited for inform... read more